Administrative Associate

Cummins•Richmond, VA

11d

About The Position

The Administrative Associate - Level III provides administrative support to three General Managers and three branch locations in Richmond, Virginia, and remotely supports the Chesapeake and Roanoke, Virginia branches. The role includes a range of administrative tasks and travel to Chesapeake and Roanoke as needed, at least quarterly. The position supports departmental operations through research, report preparation, data collection and entry, correspondence, scheduling, inquiry response, vendor payment documentation, and maintenance of policies and procedures. It also contributes to departmental improvement projects and serves as an informal resource to less experienced colleagues. Other administrative duties may be assigned in accordance with organizational and departmental procedures. A high school diploma or equivalent is required, along with significant relevant work experience or specialized administrative skills gained through education, training, or on-the-job experience. The position may require licensing for compliance with export controls or sanctions regulations.

Requirements

Four to five years of experience in office administration.
High school diploma or equivalent.
Significant relevant work experience or specialized administrative skills obtained through education, training, or on-the-job experience.
Strong computer and organizational skills, including the ability to retain and manage information across multiple priorities.
Experience with account reconciliation.
Ability to multitask in a fast-paced environment.
Ability to prioritize tasks, manage competing deadlines, and maintain attention to detail.
Excellent verbal and written communication skills and a customer-focused mindset.
Demonstrated experience with data entry, report generation, and office productivity tools such as Microsoft Excel, PowerPoint, and databases.
Ability to handle sensitive information professionally and discreetly.
Strong organizational and problem-solving skills.
Experience working cross-functionally with internal teams and external stakeholders.
Ability to explain complex topics clearly to diverse audiences.
Willingness to travel to Chesapeake and Roanoke, Virginia, as needed and at least quarterly.
May require licensing for compliance with export controls or sanctions regulations.

Nice To Haves

Prior event-planning experience.
Familiarity with order handling and project management tasks.
Familiarity with payment processing and document tracking systems.
Channel Readiness experience; training will be provided for the right candidate.

Responsibilities

Provide administrative support by conducting research, preparing statistical reports, and responding to routine and complex information requests.
Gather, compile, and verify data, and enter it accurately into reports, presentations, forms, databases, and spreadsheets.
Complete data collection and data entry, and generate reports related to departmental activities.
Prepare correspondence, schedule meetings, arrange conference calls, and greet visitors.
Respond promptly and accurately to internal and external inquiries regarding departmental processes.
Prepare and submit payment documentation for vendors, suppliers, and third parties; process entries in accounting systems and handle follow-up inquiries.
Maintain departmental policies and procedures and keep documentation up to date.
Participate in departmental improvement projects and serve as an informal resource to less experienced colleagues.
Perform other administrative duties as needed in alignment with organizational and departmental procedures.
Provide remote support to the Chesapeake and Roanoke, Virginia branches and travel to those locations as needed, at least quarterly.