About The Position

Main Duties & Responsibilities Primary Job Role Coordinates logistics and accommodations for technician apprentices and instructional faculty to support training operations. Manages department supply orders, catering, and equipment needs to ensure smooth daily operations. Maintains and updates training calendars and communicates scheduling details across departments and locations. Supports internal communication by posting and sharing relevant updates with managers, employees, vendors, and customers. Assists with travel and event planning, including orientation, graduation, and employee recognition activities. Serves as backup for learning management system operations and provides general administrative support, including front desk and phone reception. Conducts monthly inspections of classrooms and labs, reporting maintenance needs such as fire extinguisher and eye wash station checks. Organizes and maintains classroom and lab spaces, ensuring supplies and maintenance requests are handled promptly. Performs other duties as assigned. Essential Job Competencies Safety: fully supports, encourages and follows safe work behavior, and considers safety of paramount importance in the workplace. Job Specific Skills: Demonstrates the required depth and mastery of knowledge and skill associated with the job as identified in the Learning Management System (LMS) and other applicable sources. Demonstrates the effective application of the job specific knowledge, skills and ability required to resolve job related challenges in the workplace. Refer to job specific training requirements for the job identified in the LMS. Fostering Teamwork: Listens and responds constructively to other team members' ideas. Offers support for others' ideas and proposals. Is open with other team members about his/her concerns. Works for solutions that all team members can support. Communication: Uses active listening skills, conveying information with the appropriate medium that is clear and easily understood. Uses feedback to verify effective and accurate communication has occurred. Ensures that others having a need to know are kept informed about developments, progress, problems and plans through consistent, effective communication. Avoids surprises. Results-Oriented: Has a strong sense of urgency and commitment to achieve desired results in the face of obstacles and frustrations. Remains focused, does not get bogged down in unnecessary detail. Identifies and utilizes the most efficient methods to successfully achieve tasks on time despite unforeseen events. Driven, maintains a sense of urgency and adjusts schedules as needed to achieve without sacrificing quality of work. Confidence and Drive: Confident in one's own ideas and capability to be successful; willingness to take an independent position in the face of opposition. Approaches challenging tasks with a "can-do" attitude. Driven to see projects and tasks through to successful completion, is not swayed by resistance and focuses on achievement of the initiative. Credibility: Demonstrated concern to be responsible, reliable, and trustworthy. Maintains commitments. Respects the confidentiality of information or concerns shared by others. Is honest and forthright with people. Takes personal responsibility for the quality and timeliness of work. Punctual, follows instructions, policies, and procedures. Self-Aware: Conscious of one's own feelings, character and personality and the implications for how your behavior impacts others. Understands personal goals, strengths, weaknesses and motivating forces in one's life. Has an awareness of one's most important personal beliefs and values. Accepts personal weaknesses and works to improve these areas. Personal Development: Takes responsibility for personal learning and development by acquiring and refining technical and professional skills needed in job related areas. Obtains developmental opportunities proactively. Actively seeks and embraces growth opportunities. Innovative: Sees old problems as opportunities for creative problem solving while staying within the parameters of good practice. Develops and fosters better, faster, or less expensive ways to do things. Thinks in terms of desired outcomes, not just reactive, quick solutions. Energized by any challenge that stands in the way. Remains agile and adapts in a high degree of ambiguity.

Requirements

  • High School diploma or GED
  • 1-2 years Required / Credentials
  • Able to easily and effectively comprehend written material and communicate orally and in writing with employees and customers.
  • Must possess good interpersonal and communication skills.

Nice To Haves

  • 1 to 3 years of experience in an administrative position performing duties in a closely related work environment.
  • Proficient in the use of a computer, Microsoft Office products and relevant Dealer software programs.
  • Bachelor's Degree in a relevant discipline from a four-year college or university or related equivalent experience preferred.
  • Updating of Knowledge Job requirements occasionally change requiring re-training to stay current every 3-5 years.
  • Responsibility for Change, Innovation, Overall Improvement, and/or Effectiveness Problem Solving Job requires problem solving ability, established examples / guidance are not always available
  • Creativity Job requires some creativity to generate solutions or improve effectiveness within well-established boundaries.
  • Autonomy Job is regularly monitored to determine outcomes. Assignments allow some discretion in decision making and setting priorities within well-established parameters.

Responsibilities

  • Coordinates logistics and accommodations for technician apprentices and instructional faculty to support training operations.
  • Manages department supply orders, catering, and equipment needs to ensure smooth daily operations.
  • Maintains and updates training calendars and communicates scheduling details across departments and locations.
  • Supports internal communication by posting and sharing relevant updates with managers, employees, vendors, and customers.
  • Assists with travel and event planning, including orientation, graduation, and employee recognition activities.
  • Serves as backup for learning management system operations and provides general administrative support, including front desk and phone reception.
  • Conducts monthly inspections of classrooms and labs, reporting maintenance needs such as fire extinguisher and eye wash station checks.
  • Organizes and maintains classroom and lab spaces, ensuring supplies and maintenance requests are handled promptly.
  • Performs other duties as assigned.
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