Administrative Assistant - University Health Network

University Physicians' Association•Knoxville, TN

2d•Onsite

About The Position

University Health Network (UHN), the clinically integrated network associated with UT Medical Center and University Physicians’ Association, is seeking a full-time Administrative Assistant to provide comprehensive support to UHN and its team members. The position coordinates daily administrative operations, meetings, communications, and projects. It is based on-site at the UHN office and follows a Monday through Friday schedule during normal business hours.

Requirements

At least two years of administrative assistant experience.
Intermediate to advanced proficiency in Microsoft 365 applications, including Outlook, Word, Excel, PowerPoint, OneDrive, and SharePoint.
Proficiency with general office equipment and business office procedures.
Strong written and verbal communication, customer service, and interpersonal skills.
Excellent organization and time-management skills, including the ability to prioritize, multitask, and work independently.
Strong problem-solving and critical-thinking skills.
Professional integrity and the ability to maintain confidentiality.
Ability to work collaboratively and build positive working relationships.
Ability to communicate effectively in person and in writing, manage multiple tasks and deadlines, remain professional in challenging situations, handle confidential information, exercise sound judgment, and complete projects with minimal direction.

Responsibilities

Provide administrative support to UHN Directors and team members.
Coordinate and maintain calendars; schedule meetings and manage invitations, venues, virtual meeting links, and catering.
Prepare weekly newsletters, educational materials, presentations, and meeting documents.
Provide administrative support for monthly UHN subcommittee and Board meetings.
Manage incoming and outgoing correspondence, distribute mail, and promptly route urgent items.
Greet guests, provide responsive customer service, and manage the UHN main phone line.
Maintain organized and accessible hard-copy and electronic files while protecting confidential information.
Monitor and procure office supplies, equipment, and other needed items.
Help coordinate events and maintain office equipment and file inventories.
Collaborate with UHN team members and follow applicable organizational policies and procedures, including privacy and HIPAA requirements.
Use sound judgment, problem-solving, and attention to detail to support daily operations and assigned projects.
Maintain regular and reliable attendance.
Communicate effectively in person and in writing.
Manage multiple tasks and meet established deadlines.
Remain calm and professional in challenging situations.
Retain and handle confidential information appropriately.
Interpret information, use sound judgment, and address issues effectively.
Complete projects with minimal direction.