Administrative Assistant - Transportation
About The Position
The Administrative Assistant supports the transportation department through a range of administrative and operational duties. The role prepares and organizes driver documentation, supports daily driver operations, tracks route and delivery activity, and facilitates communication among drivers, dispatch, warehouse personnel, stores, supervisors, and management. It also helps maintain safety and compliance records, coordinate safety-related activities, update operational reports and spreadsheets, monitor fleet and equipment status, and assist with workforce coordination and new driver onboarding. Other duties may be assigned.
Requirements
- Microsoft Office proficiency.
- High school diploma or equivalency.
- Minimum 1–2 years of administrative experience.
- Strong general office and organizational skills.
Nice To Haves
- 1–2 years of experience in the trucking/transportation industry preferred.
Responsibilities
- Prepare and organize driver documentation, including trip packets, route sheets, load information, and onboarding paperwork.
- Assist with driver check-in/check-out processes and communicate route changes, delays, and operational updates.
- Track route departures, gate times, delivery status, and service disruptions, and communicate updates to stores, drivers, and management.
- Liaise between drivers, dispatch, warehouse personnel, stores, supervisors, and management to support communication and problem resolution.
- Monitor and maintain safety and compliance records, including incidents, accidents, corrective actions, and audit documentation.
- Coordinate safety-related activities, including meeting preparation, attendance tracking, sign-in sheets, training materials, and unload pay administration.
- Maintain and update operational reports and spreadsheets related to on-time delivery, driver performance, attendance, call-outs, ISSAC/Lytx events, and payroll-related data.
- Track fleet and equipment status by monitoring DVIR defects, preventive maintenance schedules, out-of-service equipment, and trailer/tractor availability.
- Assist with workforce coordination, including scheduling support, coverage planning, driver engagement initiatives, meetings, competitions, and new driver onboarding.
- Perform other duties as assigned.
Benefits
- Medical, dental, and vision insurance.
- 401(k) with company match.
- Internal growth and mobility opportunities.
- Paid vacation and sick days.
- Company-designated holidays.
- Life insurance.
- Short-term and long-term disability.
- Medical healthcare spending accounts (HSA/FSA).
- Dependent care reimbursement account.
- Employee and immediate family assistance program (EAP).
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
High school or GED
