Administrative Assistant

Raftelis • Charlotte, NC

4d • $63,000 - $84,000 • Onsite

About The Position

Supporting the Administrative Manager, the Administrative Assistant handles daily administrative operations and serves as a building management liaison. The role includes managing state licenses and other corporate files, planning meetings and events, and handling confidential information with the utmost discretion.

The position provides administrative support to the Charlotte Leadership Team and helps maintain shared workspaces and office operations. The employee must work in the office Monday through Friday, from 8:30 a.m. to 5:30 p.m. The stated salary range is $63,000 to $84,000, depending on education and experience.

Requirements

• Bachelor’s degree or equivalent experience.
• Demonstrated tact and ability to handle sensitive and confidential information discreetly while maintaining professionalism.
• Strong proficiency in Microsoft Office, including Outlook, Word, Excel, and PowerPoint.
• Solid oral and written communication skills, including the ability to draft well-written correspondence.
• Ability to manage own performance independently and effectively.
• Strong organizational skills and attention to detail.
• Excellent time management.
• Willingness and ability to work in the office Monday through Friday, 8:30 a.m. to 5:30 p.m.
• Must be legally authorized to work in the United States and must not require employment visa sponsorship now or in the future.

Nice To Haves

• Notary Public Certification or the ability to earn the certification.

Responsibilities

• Answer phones; respond to employee and client requests and questions; retrieve and distribute mail; and manage USPS, UPS, and FedEx shipments.
• Maintain business licenses and other documents.
• Provide administrative support to the Charlotte Leadership Team, including contract routing, document preparation, travel and conference planning, expense reporting, and meeting planning.
• Obtain certificates of insurance for project work by coordinating with the insurance broker.
• Maintain clean, organized, and operational shared workspaces, including reception, conference rooms, the kitchen and breakroom, and copy/print stations.
• Maintain the kitchen and breakroom, including loading and unloading the dishwasher, wiping counters, organizing the beverage station, and ordering and replenishing snacks.
• Ensure office supplies, including pens, pads, markers, and AV adapters, are available for normal operations, client visits, and internal meetings.
• Coordinate with building property management, custodial services, and external facilities vendors to report repairs, schedule deep cleans, and maintain routine building standards.
• Order food and supplies for client or organizational gatherings.
• Manage parking passes, access cards, and parking validations.
• Organize and maintain correspondence, records, and related files on SharePoint.
• Assist other offices as needed and handle ad hoc requests.
• Use familiarity with AI tools and AI agents in the role.

Benefits

• 100% company-paid employee medical coverage under an HSA plan.
• 50% company-paid dependent medical coverage and dental benefits.
• PPO medical plan buy-up option.
• Health Savings Account.
• Medical and Dependent Care Flexible Spending Accounts.
• Vision insurance.
• Company-paid life and disability insurance.
• Employee Assistance Program.
• Discretionary paid time off program.
• Education Reimbursement Program.
• 401(k) with company contributions.
• Long-term care benefits.
• Pet insurance.
• Competitive compensation and a generous bonus structure.

What This Job Offers

• Job Type: Full-time