Administrative Assistant – Denver Office

SMA/PD/COPPS•Greenwood Village, CO

7d•Hybrid

About The Position

Psychological Dimensions is a nationwide, industry-leading police and public safety forensic consulting firm. Our mission is to provide state-of-the-art psychological risk management evaluations and consultation to public safety agencies and corporate organizations. We conduct pre-employment psychological screening, wellness programs, critical incident debriefings, specialty assignment evaluations, fitness-for-duty assessments, and related consultation services. We are seeking a dependable, organized, and customer-focused Administrative Assistant to serve as the in-office administrative presence for our Denver/Greenwood Village location while also providing administrative support to our broader operations team. This is a great role for someone who enjoys being the person others can count on: welcoming candidates, keeping appointments on track, managing details, supporting communication, and helping a professional office run smoothly. The person in this position will work in the Denver office Monday through Thursday and remotely on Fridays. In addition to supporting in-office needs, this role assists with organization-wide scheduling, email monitoring, receptionist duties, data entry, candidate communication, report-processing support, and general operations workflows.

Requirements

High school diploma required
Professional, warm, and clear verbal and written communication skills.
Strong organization, follow-through, and attention to detail.
Ability to manage multiple priorities while staying calm, accurate, and service-oriented.
Comfort working with confidential information and maintaining discretion.
Ability to work independently while remaining collaborative and responsive to team needs.
Proficiency with Microsoft Office, email, scheduling platforms, and web-based software; ability to learn company-specific systems.
Dependable, proactive, adaptable, and solutions-oriented.

Nice To Haves

associate or bachelor’s degree preferred
At least two years of administrative, office coordination, customer service, scheduling, healthcare administration, or related professional experience preferred.
Understanding of HIPAA or confidentiality requirements preferred.

Responsibilities

Welcome candidates, clients, contractors, and visitors in a professional and friendly manner.
Prepare testing and interview rooms for in-person appointments.
Keep the office organized, professional, stocked, and ready for daily operations.
Handle mail, deliveries, supplies, and basic facility coordination.
Assist with appointment scheduling, calendar coordination, and candidate communications.
Monitor and respond to office emails, voicemails, incoming calls, and electronic faxes.
Route inquiries to the appropriate team members and follow up to ensure issues are handled promptly.
Communicate professionally with candidates, clients, psychologists, contractors, and colleagues.
Enter and maintain accurate information in company systems and databases.
Set up and update candidate profiles, appointment records, and administrative documentation.
Upload documents and support report-processing workflows.
Assist with proofreading and quality checks for accuracy and completeness.
Support payment-processing documentation and other administrative tasks according to company protocols.
Serve as backup support for scheduling, test processing, and office coordination functions.
Assist with Fitness for Duty Evaluation (FFDE) and other administrative workflows after training.
Participate in cross-training to help ensure operational continuity across the organization.
Help identify practical ways to make routine administrative processes more efficient.