Administrative Assistant

California Pain•San Diego, CA
•Onsite

About The Position

The Administrative Assistant supports the overall administration, planning, organization, and coordination of the daily operations of a specialized Pain Management practice to help ensure quality patient care. The role supports management, clinical staff, and administrative staff while providing professional, discreet, and patient-centered service in a fast-paced clinical environment. The position is office-based in San Diego, California, and is part-time for 10–20 hours per week, with a starting compensation of $23 per hour. It reports to the CEO/Administrator.

Requirements

  • High school diploma or equivalent.
  • At least 1–2 years of administrative experience in a medical or healthcare setting.
  • Proficiency with electronic medical record systems.
  • Strong working knowledge of medical terminology, HIPAA regulations, and insurance protocols.
  • Excellent verbal and written communication skills.
  • Strong organizational skills and attention to detail.
  • Ability to handle confidential information with integrity.
  • Proficiency in Microsoft Office Suite, including Word, Excel, and Outlook.

Nice To Haves

  • Associate degree or completion of a formal administrative training program.
  • Administrative experience in pain management or a related specialty.
  • Prior experience in a pain management, orthopedic, or physical medicine practice.
  • Bilingual fluency in English and Spanish or another language.
  • Familiarity with medical billing practices and insurance verification procedures.

Responsibilities

  • Assist management with daily operations as needed.
  • Answer and direct incoming telephone calls and relay messages accurately and promptly.
  • Collect and process copayments and assist with basic billing inquiries.
  • Prepare and organize required documentation for patient visits and procedures.
  • Manage office correspondence, including emails, faxes, and physical mail.
  • Support clinical and administrative staff with clerical tasks such as data entry, scanning, and filing.
  • Process staff payroll twice per month.
  • Verify payments on vendor invoices.
  • Provide 401(k) maintenance as needed.
  • Perform background checks on new staff as needed.
  • Assist with uploading invoices into Bill.com.
  • Help maintain office-supply inventory and a clean, organized work environment.
  • Review, analyze, recommend, and implement employee benefit plans.
  • Perform other duties as assigned.

Benefits

  • Comprehensive health benefits, including medical, dental, and vision.
  • Paid time off, including vacation, sick leave, and holidays.
  • 401(k) retirement plan with employer contribution.
  • Opportunities for continuing education and professional development.
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