Administrative Assistant

RENTEX INCPompano Beach, FL
Onsite

About The Position

The Administrative Assistant will provide essential operations and administrative support. This role involves maintaining accurate records, coordinating with various teams, managing office supplies, and ensuring a safe and organized work environment. The position also includes customer service responsibilities, handling inquiries, and escalating issues as needed.

Requirements

  • Excellent verbal and written communication skills
  • Excellent interpersonal and customer service skills
  • Proficient in Microsoft Office Suite
  • Excellent organizational skills and attention to detail
  • Basic understanding of clerical procedures and systems such as recordkeeping and filing
  • Ability to balance multiple tasks in a fast-paced environment
  • Ability to work independently and within in a team dynamic
  • Any combination of education, experience, and training equivalent to graduation from high school or a GED
  • At least 1 year of experience in an administrative role

Nice To Haves

  • Experience with an audio-visual rental Inventory software system, such as Rental Tracker Pro
  • Prior experience in the audio-visual industry

Responsibilities

  • Maintain and update the weekly Top Sheet, ensuring all orders, delivery schedules, and pickups are accurate and current
  • Proactively contact customers to confirm delivery and pickup dates, verifying all logistical details
  • Relay updates and changes to the appropriate operations and sales team members to ensure alignment
  • Act as a central point of coordination between sales, warehouse, and logistics teams
  • Answer and manage incoming phone calls, and welcome/direct visitors and clients professionally
  • Maintain filing systems, spreadsheets, and internal databases, ensuring accurate and accessible records
  • Assist with HR-related functions including onboarding, time and attendance, and general administrative support
  • Manage office supplies, equipment, and basic expense tracking purchase orders
  • Maintain a safe, organized, and clean work environment, ensuring compliance with company policies and procedures
  • Perform other related duties as assigned
  • Provide excellent customer service to external and internal clients
  • Escalate unresolved issues to the appropriate internal contacts
  • Answers and transfers phone calls, screening when necessary
  • Welcomes and directs visitors and clients
  • Responds to and resolves administrative inquiries and questions
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