Administrative Assistant

Associa•Washington, DC

About The Position

CMC, an Associa company, is hiring an Administrative Assistant to support its condominium community in Washington, DC. The role supports general office activities and projects through administrative tasks and provides customer service. Under moderate supervision, the position may involve contact with homeowners and board members.

Requirements

  • High school diploma or GED.
  • At least 1 year of office, clerical, or administrative experience.
  • Excellent written and spoken communication skills.
  • Excellent customer service skills.
  • Ability to manage multiple projects simultaneously, prioritize tasks, and meet deadlines.
  • Proactive approach, attention to detail, and initiative.
  • Proficiency with Microsoft Suite, including Word, Excel, and Outlook.

Responsibilities

  • Update and file association documents for Community Managers.
  • Arrange delivery and pickup of documents from storage when necessary.
  • Update homeowner and association information in C3 and shared files.
  • Process and distribute incoming and outgoing mail for the office and Associations.
  • Provide general office support by processing print jobs, scanning, and faxing as needed.
  • Organize and prepare correspondence relating to association business.
  • Receive and respond to incoming calls from homeowners, Board members, and vendors, and follow through on requests.
  • Review invoices for completeness and accuracy of charges and prepare payable vouchers for manager approval when not completed by the Telephone Operator.
  • Prepare and assist Community Managers with monthly board packages and in-house mailings.
  • Relieve concierge/reception on an as-needed basis.
  • Perform other duties as requested.
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