Administrative Assistant
Germain Ford of Beavercreek•Beavercreek, OH
•Onsite
About The Position
Germain Ford of Beavercreek is seeking an Administrative Assistant for their Service Department. The mission at Germain is to attract, develop, and retain exceptional people to deliver an outstanding experience that creates loyalty beyond reason, one customer at a time. As the Admin Assistant for the Service Department, you will be responsible for coordinating and processing warranty claims in compliance with company policies and manufacturer requirements.
Requirements
- Prior experience as a Warranty Administrator in the automotive industry
- Knowledge of warranty processes and procedures
- Attention to detail and strong organizational skills
- Excellent communication and interpersonal abilities
- Proficiency in software applications for processing warranty claims
Responsibilities
- Process all warranty claims in a timely manner, as the repair orders are closed
- Review and process all returned/rejected/adjusted warranty claims, track each claim until its final resolution
- Book the appropriate technicians for the hours earned on the operations performed
- Informing the technician and department management of adjustments as they occur
- Manage manufacturers company policies and procedures
- Stay up-to-date on warranty procedures and changes to manufacturer guidelines
Benefits
- Health, Dental and Vision Insurance
- 401(k) Savings Plan with Employer Match
- Paid Vacation/Company Holidays
- Ongoing Professional Development and Internal Promotions
- Company Outings and Activities
- Employee Discounts
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What This Job Offers
Job Type
Full-time
Career Level
Mid Level
Education Level
No Education Listed
