Administrative Assistant
About The Position
ServiceMaster TEAM is seeking a general Administrative Assistant to work in the office alongside existing office personnel. The role supports business owners, management teams, and other team members with receptionist and administrative tasks, customer service follow-up, job lead intake, recordkeeping, and payment follow-up. The candidate must be comfortable using different types of software and have strong written and verbal communication skills. This is an in-office position that includes rotated after-hours on-call administrative duties. The listed responsibilities describe the general nature of the work and may change or expand as needed; the company may modify the job description, and employment remains at will.
Requirements
- High school diploma or GED required.
- Strong organizational and time-management skills.
- Ability to manage multiple tasks and priorities simultaneously.
- Professional and friendly phone and customer service skills.
- Comfort using multiple types of software.
- Strong verbal and written communication skills.
- Ability to adapt to a fast-paced work environment where schedules and priorities can change quickly.
- Dependable and punctual, with the ability to complete assigned responsibilities in a timely manner.
- Ability to manage highly confidential information.
- Ability to sit for extended periods while using office equipment, including computers and phones.
- Ability to perform repetitive hand and wrist movements associated with typing and computer work.
- Ability to read and interpret information on computer screens and in written documentation.
- Ability to communicate clearly and exchange information quickly and accurately.
- Ability to maintain concentration and attention to detail in a busy office environment.
Nice To Haves
- Experience and skill with Microsoft Office applications, including Word, Outlook, PowerPoint, and Excel.
Responsibilities
- Provide general receptionist and administrative support within the office.
- Answer incoming phone calls and assist customers, vendors, and visitors.
- Accept new job leads and enter information into systems.
- Call customers to capture relevant customer and job information.
- Help maintain accurate job records and documentation.
- Use a personal computer and appropriate software packages or their equivalent.
- Communicate professionally and efficiently with customers, technicians, project managers, and other office personnel.
- Follow up with customers about work performed, as needed.
- Call customers to collect payments, as needed.
- Assist other company departments as needed.
- Understand ServiceMaster operating systems and the services offered.
- Perform rotated after-hours on-call administrative duties.
Benefits
- Paid holidays after 90 days
- Health insurance
- Opportunity for advancement
- Paid time off
- Training and development
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What This Job Offers
Job Type
Full-time
Education Level
High school or GED
