Administrative Assistant

Fresenius Medical Care•Dover, DE

8d•$14 - $23

About The Position

Performs general office duties involving basic and routine clerical and secretarial work in a clinical environment. Works under direct or close supervision and may support one or more departments or locations. The role includes administrative support for patient records, scheduling, travel coordination, reporting, and compliance activities. The position may require travel between assigned facilities and locations in the community and may involve interaction with patients, facility staff, and physicians.

Requirements

High school diploma required.
At least 6 months of relevant experience if the candidate does not have a degree, or 0–6 months of experience with an associate degree or secretarial school.
Good verbal communication skills.
Pleasant telephone manner.

Nice To Haves

Working knowledge of computers, including Microsoft Word, Excel, and PowerPoint.

Responsibilities

Prepare and type routine correspondence, form letters, and reports.
Answer telephone calls and route them to the appropriate person.
Greet visitors and patients and direct them to the appropriate location or person as needed.
Set up and maintain filing systems and basic databases, as applicable.
Complete forms and reports required by company offices, vendors, and agencies.
Record meeting minutes and provide resulting documents as necessary.
Make copies of correspondence and other printed matter as required by the manager.
Prepare purchase orders using the appropriate software application.
Assist with department or facility accounts receivable and accounts payable functions as needed.
Distribute incoming mail.
Maintain calendars and daily schedules.
Schedule appointments and arrange meetings.
Maintain inventory of necessary office forms and supplies.
Assist with basic personnel administrative functions as needed.
Provide backup to other clerical personnel as needed.
Assist in collecting Patient Statistical Profile and Continuous Quality Improvement data.
Assist with month-end reporting requirements.
Assist with audits of records for ongoing compliance with medical records standards.
Maintain accurate records of hospitalization and patient travel to facilitate coordination of patient scheduling and ancillary testing.
Prepare medical records for fax or mail related to travel, transplant, disability, and other matters.
Organize patient travel by contacting appropriate parties and providing requested medical records.
Coordinate transient patient paperwork.
Coordinate transfer placements and confirmations with the Clinical Manager.
Confirm admission paperwork is completed and sent to designated departments, such as billing, by collecting, faxing, and scanning documents.
Assist with medical appointment referrals and scheduling.
Assist with transportation coordination and referrals.
Ensure data entry is completed in Crown Web related to ESRD 2728, ESRD 2746, and PART.
Perform other duties as assigned.