Administrative Assistant

btyDENTAL WA Group•Seattle, WA

25d•$22 - $25

About The Position

We are seeking friendly and professional staff. Training is provided for reliable candidates. Dental experience is an advantage, but candidates without it are welcome to apply if they have related experience in customer service, the medical field, or front-reception work. The Administrative Assistant performs a variety of patient-facing and administrative duties, including managing patient records and schedules, verifying insurance, processing payments, preparing prescriptions and claims, and educating patients about treatment.

Requirements

Be reliable.
Have strong verbal communication skills and outstanding interpersonal skills.
Be fully vaccinated against COVID-19.

Nice To Haves

At least 1 year of work experience in healthcare, finance, or sales.
At least 1 year of dental experience.
Dental experience is an advantage; related customer service, medical-field, or front-reception experience is also welcome.

Responsibilities

Organize and maintain the patient charting process, prioritizing and reviewing charts for completeness.
Answer the telephone courteously and interact professionally with patients.
Greet patients with a professional and courteous attitude.
Manage the patient schedule and work cooperatively with front- and back-office staff to support workflow.
Verify insurance coverage for planned treatment.
Collect patient payments and reconcile daily cash reports.
Prepare patient prescriptions.
Present treatment plans after calculating patient co-payments and insurance benefits.
Educate patients about their treatment.
Prepare and submit dental claims.