ADMINISTRATIVE ASST

Integritus HealthcarePittsfield, MA
Hybrid

About The Position

The Administrative Assistant is a skilled member of the support services staff. Each Administrative Assistant will be assigned primary responsibilities and will be expected to provide support for general administrative job functions.

Requirements

  • Minimum of two (2) years of experience as an Administrative Assistant
  • Experience in accounts payable
  • High school diploma or equivalent required.
  • One (1) or two (2) years of business college preferred.
  • Demonstrates good written and oral communication skills and public relations skills.
  • Understands medical terminology.
  • Strong computer skills.
  • Ability to work with office technology, such as copier, printer, fax, scanner, telephone.
  • Must be able to handle multiple tasks and meet deadlines and possess excellent organizational skills.
  • Ability to represent and articulate the BHCS mission, vision and strategies in developing, implementing and coordinating the HR department.

Responsibilities

  • Communicate effectively with patients, families, caregivers and staff either face-to-face or by telephone.
  • Answers incoming calls and forwards or refers to appropriate staff member or take a message if person is unavailable. Triage patient/family telephone calls to clinical staff.
  • Maintains confidentiality of all patient information.
  • Complete routine reports and new assignments in an accurate and timely manner.
  • Assists in taking referrals and communicating with the Referral and Admissions Team.
  • Assist in entering data into the appropriate tracking systems.
  • Assist in the process of putting together medical records or other packets.
  • Assist in the filing of open and closed medical records as needed.
  • Assist in stocking in-coming office supplies and medical supplies as needed.
  • Assist in sending, receiving and monitoring faxes for all staff.
  • Provide back-up or assistance to other administrative staff when needed.
  • Responsible for tracking patient certifications and monitoring RN recertification assessments.
  • Responsible for assisting Admissions Office with referrals.
  • Assists with admission, transfer, death and discharge communication.
  • Tracking and ordering printed materials.
  • Assist with survey process and data upload.
  • Assists in preparing patient documentation as needed.
  • Assists with verification & documentation of patient insurance information.
  • Assists in archiving records as needed.
  • Assists with processing payroll as needed.
  • Entering invoices from supply delivery vendors in Allscripts.
  • Other duties as assigned.
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