Administrative Asst I - Quality Assurance Administrative Asst.

TX-HHSC-DSHS-DFPS•Corpus Christi, TX

1d•$2,606 - $3,405•Onsite

About The Position

Join the Texas Health and Human Services Commission (HHSC) and be part of a team committed to creating a positive impact in the lives of fellow Texans. At HHSC, your contributions matter, and we support you at each stage of your life and work journey. Our comprehensive benefits package includes 100% paid employee health insurance for full-time eligible employees, a defined benefit pension plan, generous time off benefits, numerous opportunities for career advancement and more. Explore more details on the Benefits of Working at HHS webpage. Come work in an environment where we truly value and respect those we serve and believe in the mission that all people can achieve a higher level of wellness and independence. The state supported living centers serve people with intellectual and developmental disabilities who are medically fragile or who have behavioral problems. The centers provide campus-based direct services and supports at 13 centers located throughout the state. Learn About Our State Supported Living Centers If you are looking for a place to work where you can establish a career that is filled with purpose, this is the job for you! The Administrative Assistant I supports the daily operations of the Quality Assurance Department while also providing back-up support to the Director, ADOP and ADOA Office. Performs routine administrative support such as data input into established databases, updating logs/schedules/calendars, maintaining files, updating informational postings. Work includes but is not limited to data retrieval, maintenance of shared electronic files, committee support, updating manuals, policy distribution and tracking, greeting callers and visitors, answering general questions, and directing customers to proper staff. Schedules and coordinates meetings and appointments; prepares agendas for meetings; records, compiles, transcribes, and distributes minutes of meetings. Prepares and modifies documents, reports, drafts, and memos. Performs moderately complex administrative support and technical program assistance. Backup support will include participation in the daily Incident Management Review Team (IMRT) meetings as well as being trained to support the campus inventory functions. The Administrative Assistant I works under the general guidance and supervision of the Director of Quality Assurance with additional input from the Director, ADOP & ADOA for assigned duties.

Requirements

Knowledge of office practices and administrative procedures.
Knowledge in the use of standard office equipment and software.
Knowledge of business English, spelling, punctuation, grammar, and or modern practices and procedures.
Ability to work independently, organize and prioritize tasks with minimal supervision.
Ability to handle multiple priorities simultaneously.
Skill in compiling and analyzing data.
Ability to keep complex and confidential records; to prepare automated forms and tables.
Ability to take meeting minutes and type reports.
Ability to establish positive relationships and effectively communicate information to others.
Graduation from high school or GED.
Two (2) years working as a clerk/secretary.
Experience using Microsoft Word, Excel, and Outlook.

Responsibilities

Provides advanced level administrative support to the Quality Assurance Department.
Data entry into local excel spreadsheets and access databases.
Provides oversight on Quality Assurance employees training, to ensure all employees are up to date with trainings.
Provides support during survey and external review preparations.
Provides committee support; including the production of agendas, scheduling, distribution of meeting notifications, collecting relevant files/papers before meetings, taking minutes and distributing minutes.
Greets and provides assistance to Quality Assurance visitors or callers in professional and courteous manner. Answers phones, takes accurate messages and directs customers to proper staff.
Prepares and disseminates QAQI agenda and meeting minutes.
Prepares and disseminates Falls, G/J Tube, Serious Injuries, and ANE outcome measure meeting minutes.
Prepares and disseminates Buddy home data entry and meeting minutes.
Other duties as assigned by supervisor. Other duties as assigned include but are not limited to actively participating and/or serving in a supporting role to meet the agency’s obligations for disaster response and/or recovery or Continuity of Operations (COOP) activation. Such participation may require an alternate shift pattern assignment and/or location.