Administrative Assistant - Property Management

Smoker & Company LLC•Leola, PA

1d•Onsite

About The Position

Smoker Property Management LLC is seeking a dependable, organized, and customer-focused Administrative Assistant to support daily property management operations from our Leola office. This role helps keep communication, scheduling, records, and office coordination running smoothly for tenants, property owners, vendors, and team members. If you enjoy helping people, staying organized, managing multiple priorities, and contributing to a fast-paced office environment, we'd love to hear from you. This is a full-time opportunity offering a variety of responsibilities, a supportive team atmosphere, and the chance to make a direct impact on the success of our properties and residents. In this role, you will help keep daily property management operations organized, responsive, and on schedule by supporting tenant communications, maintenance coordination, records, scheduling, and general office needs.

Requirements

High school diploma or equivalent
Proficiency with Microsoft Office Suite, including Outlook, Word, and Excel
Ability to work independently and as part of a team
Strong organizational and problem-solving skills
Reliable transportation and consistent attendance
Ability to sit, stand, and work at a computer for extended periods

Nice To Haves

Active Pennsylvania Real Estate License or ability and willingness to obtain one
Previous experience in administrative support, property management, real estate, customer service, or office coordination
Experience working with property management or accounting software
Strong organizational and time-management skills
Excellent verbal and written communication skills
Ability to prioritize multiple tasks in a fast-paced environment
Strong attention to detail and accuracy, with experience performing high-volume data entry and maintaining accurate records.
Professional demeanor and customer-focused attitude
Positive attitude and strong work ethic

Responsibilities

Tenant, owner, and vendor communication: Answer and direct phone calls, emails, office inquiries, and visitor requests professionally and promptly.
Maintenance and scheduling coordination: Track maintenance work orders, follow up as needed, and schedule appointments, inspections, meetings, and property showings.
Records and documentation: Maintain accurate property, tenant, vendor, and company records through timely and accurate data entry, document management, lease administration support, and record maintenance. Review information for completeness and accuracy and promptly address discrepancies.
Office and accounting support: Perform data entry related to rent collection tracking, invoice processing, correspondence, reports, spreadsheets, mail, office supplies, and general organization.
Team and leadership support: Support property managers and leadership with special projects, daily administrative tasks, and a professional, welcoming office environment.
Confidentiality: Maintain confidentiality of tenant, owner, and company information at all times.