Administrative Assistant

Cynet Systems • Worcester, MA

3d • Onsite

About The Position

The Department of Early Education and Care (EEC) is hiring a temporary, full-time Office Support Specialist to provide front desk coverage and administrative support at its Worcester Regional office. EEC focuses on building a coordinated, comprehensive system of early education and care services. The employee reports directly to the Worcester Office Manager and serves as primary or backup coverage for the Office Manager. When the Office Manager is in the office, the employee provides primary front desk coverage.

Nice To Haves

• Excellent customer support and service skills.
• Ability to follow written and oral instructions.
• Ability to exercise discretion in handling confidential information and sound judgment.
• Strong attention to detail and organization.
• Ability to maintain accurate records.
• Comfort learning and working within IT systems.
• Proficiency in Microsoft Office applications.
• Knowledge of the organization of state government.

Responsibilities

• Greet callers, determine the reason for their calls, answer inquiries, provide routine information, and direct callers to appropriate internal or external units.
• Greet regional office visitors and notify the appropriate personnel.
• Perform general clerical functions to support the regional office.
• Handle incoming and outgoing mail and distribute incoming mail to appropriate personnel.
• Maintain familiarity with office equipment and points of contact for additional support.
• Maintain appropriate stock of office supplies.
• Coordinate use of meeting space for trainings and meetings.
• Perform other duties as assigned.

What This Job Offers

• Job Type: Full-time
• Education Level: No Education Listed