Administrative Assistant - Behavioral Health Services

Greenwich House•New York, NY
•$60,000 - $65,000•Onsite

About The Position

Greenwich House is seeking a highly organized, detail-oriented, and proactive Administrative Assistant to support its Behavioral Health Services department. The position supports the department’s efficient operation through calendar management, meeting coordination, project tracking, document management, and communications. The Administrative Assistant serves as a liaison among the Vice President, program leadership, staff, and external stakeholders. The role calls for strong communication and organizational skills, the ability to manage multiple priorities, discretion, professionalism, and sensitive handling of confidential information. The position is onsite at 623 Broadway in New York, NY, and is scheduled for 35 hours per week, Monday through Friday. It is full-time, non-exempt, and non-union, and reports to the Vice President of Behavioral Health Services.

Requirements

  • Associate's degree required.
  • Two to three years of administrative support experience preferred.
  • Experience preparing meeting agendas, taking minutes, and managing executive calendars.
  • Exceptional organizational and time-management skills.
  • Strong attention to detail and ability to manage multiple priorities simultaneously.
  • Excellent written and verbal communication skills.
  • Ability to maintain confidentiality and exercise professional judgment.
  • Proficiency in Microsoft Office Suite, including Outlook, Word, Excel, PowerPoint, and Teams.
  • Strong project coordination and follow-up skills.
  • Ability to work independently and collaborate effectively with diverse teams.
  • Ability to establish and maintain positive professional relationships with staff, leadership, and external stakeholders.
  • Commitment to Greenwich House's mission and values.

Nice To Haves

  • Bachelor's degree preferred.
  • Experience in healthcare, behavioral health, human services, or nonprofit settings preferred.
  • Two to three years of administrative support experience preferred.

Responsibilities

  • Provide comprehensive administrative support to the Behavioral Health Services department.
  • Manage and maintain complex calendars, including scheduling meetings and appointments.
  • Coordinate internal and external meetings, including preparing agendas, arranging logistics, and distributing materials.
  • Attend meetings and record, transcribe, and distribute minutes and action items.
  • Maintain organized departmental notes, reports, meeting materials, and correspondence.
  • Assist with tracking project timelines and maintaining status updates.
  • Assist in preparing presentations, reports, spreadsheets, and other business documents.
  • Coordinate communications between Behavioral Health leadership, program staff, external partners, and stakeholders.
  • Monitor and respond to departmental inquiries and route communications appropriately.
  • Maintain confidential employee, client, and organizational information in accordance with agency policies and regulatory requirements.
  • Assist with departmental compliance, accreditation, and audit preparation.
  • Maintain and organize policies, procedures, and departmental documents.
  • Track departmental supplies and coordinate purchasing and vendor requests as needed.
  • Assist with onboarding and administrative processes for Behavioral Health staff.
  • Generate reports and maintain data tracking systems as assigned.
  • Assist with processing invoices, reimbursement requests, and expense documentation.
  • Perform other administrative and project-related duties as assigned.

Benefits

  • Full-time employees are eligible for medical, dental, and vision insurance.
  • 403(b) plan.
  • Generous paid time off.
  • Other benefits in accordance with applicable plan documents.
  • Exclusive perks and discounts for Greenwich House programs and services, including classes, lessons, and events.
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