Administrative Assistant, Behavioral Health

Monarch • Rocky Mount, NC

2d

About The Position

The Administrative Assistant provides support to the Behavioral Health Department by performing technical and office tasks for the director and other staff, and by working with the public to ensure responses meet service guidelines. The role includes maintaining departmental records, preparing reports and other materials, performing routine clerical duties, and assisting with front desk and medical records responsibilities. Driving and travel may be required. The position is PRN as needed, with scheduled weekly hours listed as 0.

Requirements

• High school diploma.
• Clerical experience is not required.
• Demonstrate knowledge of applicable statutes, regulations, and policies.
• Demonstrate knowledge of emergency procedures and comply with agency policies and procedures.

Responsibilities

• Maintain orderly, current files related to Behavioral Health Services, including committee minutes, actions, procedures, correspondence, personnel, payroll, program participants, finances, mailing lists, forms, and agency directories.
• Complete reports, assessments, and paperwork as required or requested.
• Ensure records meet applicable standards, regulations, policies, and procedures.
• Coordinate the preparation and/or typing of program materials, reports, meeting minutes, staff evaluations, mailings, and correspondence.
• Demonstrate knowledge of statutes, regulations, and policies governing areas of assigned responsibilities.
• Perform routine clerical duties, including filing, copying, faxing, sorting mail, and posting.
• Assist with front desk and medical records responsibilities, including greeting visitors, checking people in and out for appointments, taking payments, scheduling appointments, pulling charts, filing medical records, and auditing medical records.
• Communicate professionally and courteously by telephone, fax, face-to-face, correspondence, and other methods with people served and agency stakeholders.
• Provide support and act as an informational liaison to employees, related professionals, visitors, and people served, reporting key issues to appropriate management staff.
• Create files and labels and file requested paperwork in appropriate files as assigned.
• Maintain trainings as required and requested.
• Demonstrate knowledge of emergency procedures and assist in crisis situations.
• Understand and comply with agency policies and procedures.
• Complete other relevant responsibilities as assigned by the supervisor.
• Travel and drive when required.

Benefits

• Eligible employees may have access to customizable benefits and perks, which may include comprehensive health coverage, retirement plans, and professional development support.
• The company describes its benefits package as supporting full-time and part-time team members and their families.
• The company offers opportunities for professional growth and promotion from within.

What This Job Offers

• Career Level: Entry Level
• Education Level: High school or GED