Administrative Assistant

Arizona State University•Tempe, AZ

1d•$21 - $24•Onsite

About The Position

The Department of Information Systems in the W. P. Carey School of Business at Arizona State University seeks a highly organized, detail-oriented Administrative Assistant to provide comprehensive administrative and operational support to the department. The position collaborates with faculty, staff, students, and university partners to support daily operations, personnel and financial processes, academic scheduling, events, and departmental initiatives. The successful candidate will demonstrate excellent customer service, strong organizational skills, sound judgment, and the ability to manage multiple priorities in a dynamic academic environment. The role provides routine administrative support to a department or group of professionals in support of department goals. Work is performed primarily in a standard, climate-controlled office environment and includes regular interaction with faculty, staff, students, and external stakeholders, as well as handling confidential and sensitive information. The position exercises independent judgment when applying established policies, procedures, and guidelines.

Requirements

High school diploma and two years of experience appropriate to the area of assignment or field, or an equivalent combination of experience and/or training demonstrating comparable knowledge, skills, and abilities.
Ability to provide administrative support in a professional setting.
Ability to provide excellent customer service, manage organizational and problem-solving needs, and exercise sound judgment.

Nice To Haves

Experience providing administrative support in higher education or a comparable professional office environment.
Experience delivering excellent customer service while demonstrating strong organizational, problem-solving, and decision-making skills.
Experience processing personnel transactions, including hiring, onboarding, payroll, or timekeeping for student employees or other personnel.
Experience handling confidential and sensitive information with discretion.
Effective verbal and written communication skills and the ability to build collaborative working relationships with diverse stakeholders.
Experience using Microsoft Office applications and enterprise systems such as Workday, PeopleSoft, or similar financial and human resources systems.
Experience coordinating academic scheduling, meetings, events, or other complex administrative activities.

Responsibilities

Provide comprehensive administrative support to department leadership, faculty, staff, and unit operations, ensuring efficient day-to-day administrative functions.
Manage front-office operations as a primary point of contact for students, faculty, staff, visitors, and external stakeholders; respond to inquiries and direct requests as appropriate.
Coordinate personnel and payroll-related activities for student employees, including processing hiring transactions and monitoring and approving student employee time records as the department Time Administrator.
Provide financial and procurement support by processing purchasing transactions, obtaining quotes, reviewing invoices, reconciling documentation, and ensuring compliance with university policies and procedures.
Coordinate departmental meetings, events, and special programs, including scheduling, logistics, communications, room reservations, catering, and vendor coordination.
Manage academic and departmental space scheduling, including classroom, conference room, and event space reservations, departmental schedules, and final examination scheduling.
Maintain departmental records and operational systems, including inventories, facilities-related documentation, calendars, correspondence, mail distribution, and other administrative records in accordance with university requirements.
Support facilities and operational needs, including coordinating office moves, monitoring shared spaces and equipment, and liaising with university service providers.
Build and maintain collaborative working relationships with department leadership, faculty, staff, students, and university partners to support departmental goals and effective communication.
Interpret and apply university policies, procedures, and administrative guidelines while maintaining confidentiality, ensuring compliance, and identifying opportunities to improve administrative processes and operational efficiency.