Administrative Assisstant - ProGreen

PlayCore Careers • Daniel Island, SC

1d

About The Position

ProGreen is seeking an Administrative Assistant to support lead and customer communications, HubSpot and NetSuite recordkeeping, invoicing, and accounts receivable. The role manages incoming calls and inquiries, routes leads to sales representatives, follows up with customers, coordinates turf sample requests, and responds to reviews and concerns. It also maintains customer, lead, invoice, and payment records; creates invoices; applies payments; processes deposits; and follows up on past-due accounts. The position works with sales, operations, and accounting to resolve payment discrepancies.

Requirements

• High school diploma or equivalent required.
• Proficiency in Microsoft Outlook, Excel, and Word.
• Strong communication, organization, attention to detail, and follow-through.
• Ability to manage multiple priorities and confidential customer and financial information.

Nice To Haves

• Administrative, customer service, sales support, or accounts receivable experience.
• HubSpot and NetSuite experience.

Responsibilities

• Manage incoming calls and inquiries through HubSpot, Podium, Yelp, and email, routing leads to the appropriate sales representative.
• Follow up on hot leads and completed projects, document activity, and escalate customer concerns as needed.
• Coordinate turf sample requests and respond to customer reviews.
• Maintain accurate customer, lead, invoice, and payment records in HubSpot and NetSuite.
• Create invoices, apply payments, process deposits, and follow up on past-due accounts.
• Review daily lockbox activity and payment documentation, resolving discrepancies with sales, operations, and accounting.

What This Job Offers

• Job Type: Full-time
• Education Level: High school or GED