Administrative Assistant

ServiceMaster Restore 11359 - Indianapolis•Indianapolis, IN

64d•$18 - $20

About The Position

The Administrative Assistant supports the business owners, management team, and team members with office and administrative tasks. Responsibilities include processing invoices, collecting payments, following up with customers, answering phones, using multiple software systems, and communicating with customers and suppliers. Successful candidates have experience in an office setting; strong writing and problem-solving skills are preferred. The role requires dependability and adaptability in a fast-paced work environment and the ability to manage confidential information. The position involves extended periods of sitting while using office equipment, repetitive hand and finger movements, and close visual work. The employee may occasionally need to move objects weighing up to 20 pounds and will work indoors in varying building conditions, with or without air conditioning and heating. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Requirements

High school diploma or GED.
Experience and skill using Microsoft Office applications, including Word, Outlook, PowerPoint, and Excel.
Comfort using multiple types of software.
Personal time-management and organizational skills.
Verbal and written communication skills.
Dependability and adaptability in a fast-paced work environment.
Ability to manage highly confidential information.
Ability to move up to 20 pounds occasionally.
Ability to sit for long periods while using office equipment.
Ability to perform repetitive hand and finger movements, including typing.
Close visual acuity for detail-oriented tasks, data preparation and analysis, and viewing a computer screen.

Nice To Haves

Previous administrative assistant experience is preferred but not required.
Strong writing and problem-solving skills are preferred.

Responsibilities

Enter data in office programs and the CRM.
Collect information from homeowners through next-day follow-up phone calls.
Track payments.
Answer telephone calls, greet visitors, and resolve routine and complex inquiries.
Schedule appointments and meetings as needed.
Enter new jobs into the ServiceMaster program.
May utilize support staff on a reporting or project basis.
Follow up with customers about work performed.
Call customers to collect payments as needed.
Develop an understanding of ServiceMaster operating systems and services offered.
Assist business owners, management, team members, customers, and suppliers with administrative tasks, including invoice processing and customer service follow-up.