Administrative Assistant – Customer Technology Solutions (Atlanta, GA)

Southern Company•Atlanta, GA

14h•Onsite

About The Position

The Administrative Assistant supports Southern Company Services’ Electric Customer Technology Solutions organization, providing support to the Customer Technology Solutions team and local support across the PD and Customer Technology department in Georgia. The role is based at Georgia Power Corporate Headquarters in Atlanta and is part of the broader Electric Customer Technology Solutions Admin team, helping ensure consistent leadership support and coverage. The position reports to the Director of Customer Technology Solutions. Responsibilities include supporting leaders with travel and expense reporting; managing Microsoft Teams and SharePoint collaboration sites; coordinating meetings and events; handling time-entry support; assisting with hiring and onboarding administration; coordinating facilities, supplies, and equipment inventory; maintaining administrative records; and providing backup support to other administrative team members. The role also promotes an inclusive, collaborative environment and handles floor mail distribution. The successful candidate is organized, detail-oriented, proactive, efficient, and able to maintain confidentiality. They should be comfortable working with leaders and administrative peers across the company, supporting a hybrid team, and troubleshooting basic conference-room technology and workstation needs.

Requirements

High school diploma or GED.
Experience with business expense processing, timekeeping, and travel arrangements.
Experience with Microsoft Suite.
Experience planning or coordinating large-group meetings and/or corporate events.
Prior experience supporting executive and/or senior leadership.
Proficient computer skills in SharePoint content management and access control, Teams, Outlook, Word, Excel, and PowerPoint.
Ability to troubleshoot basic conference-room technology, workstations, and related equipment needs.
Ability to maintain confidentiality.
Demonstrated organization and time-management skills.
Attention to detail, including in expense reporting, and ability to deliver accurate and timely work.
Ability to work collaboratively with administrative peers, leadership, and business-unit personnel across the company.
Proactive approach, ability to operate independently within broad guidelines, and ability to recommend process improvements and bring forward innovative ideas.
Positive attitude and ability to support and encourage team members during change.
Commitment to the company’s stated values: Safety First, Intentional Inclusion, Act with Integrity, and Superior Performance.
Passion and energy for planning and coordinating team events that foster connection while working in a hybrid environment.

Nice To Haves

Bachelor’s degree.

Responsibilities

Support up to five Customer Technology Solutions leaders with travel arrangements and expense reporting.
Manage Customer Technology Solutions leadership collaboration sites, including Microsoft Teams and SharePoint.
Coordinate logistics, agendas, scheduling, catering, and internal and external support for department, leadership, and offsite meetings.
Oversee conference rooms and scheduling, resolve scheduling conflicts, and coordinate department and quarterly Program Increment planning meetings.
Assist with time entry by sending reminders, clarifying processes, and reviewing entries to confirm manager approvals are complete.
Support leaders’ hiring processes through interview scheduling and logistics, candidate packet preparation, onboarding support, I-9 verification, and confidential administrative coordination.
Promote a diverse and inclusive environment that encourages positivity and collaboration within the department and with partners.
Coordinate office facilities, procure supplies, and maintain SOCO equipment inventory, tracking, and administrative records.
Build relationships with administrative peers and support teams such as Fooda, Security, and Facilities; provide backup support for other Electric Technology Solutions Admin team members as needed.
Handle mail distribution for the floor.