Administrative Assistant – Customer Technology Solutions (Atlanta, GA)

Southern Company • Atlanta, GA

1d • Onsite

About The Position

The Administrative Assistant supports the Electric Customer Technology Solutions organization and reports to the Director of Customer Technology Solutions. The role supports the Customer Technology Solutions team and provides local support in Georgia across the PD and Customer Technology department. It is also part of the broader Electric Customer Technology Solutions Admin team, helping ensure consistent leadership support and coverage.

The position is located at Georgia Power Corporate Headquarters in Atlanta, Georgia. It involves coordinating leadership and department meetings, travel and expenses, collaboration sites, time-entry processes, hiring administration, office facilities, procurement, equipment inventory, and mail distribution. The role works with administrative peers and business partners and provides backup support to other members of the admin team.

Requirements

• High school diploma or GED.
• Experience with business expense processing, timekeeping, and travel arrangements.
• Experience with Microsoft Suite.
• Demonstrated organization and time-management skills.
• Proficient computer skills in SharePoint content management and access control, Teams, Outlook, Word, Excel, and PowerPoint.
• Ability to troubleshoot basic conference-room technology, workstations, and related equipment needs.
• Ability to maintain confidentiality.
• Ability to work collaboratively with administrative peers, leadership, and business-unit personnel across the company.
• Attention to detail and ability to deliver accurate, timely work products.
• Proactive approach, including independently operating within broad guidelines, anticipating problems, recommending process improvements, and contributing innovative ideas.
• Positive attitude and ability to support and encourage colleagues during change.
• Ability to plan and coordinate team events that build connections while working in a hybrid environment.
• Commitment to the company values of Safety First, Intentional Inclusion, Act with Integrity, and Superior Performance.

Nice To Haves

• Bachelor’s degree.
• Experience planning or coordinating large-group meetings and/or corporate events.
• Prior experience supporting executive leadership (such as a CEO, CFO, or CHRO) and/or senior leadership (such as directors or vice presidents).

Responsibilities

• Support up to five Customer Technology Solutions leaders with travel arrangements and expense reporting.
• Manage Customer Technology Solutions leadership collaboration sites, including Microsoft Teams and SharePoint.
• Coordinate logistics, agendas, scheduling, catering, and internal and external meeting support for department, leadership, and offsite meetings.
• Oversee conference rooms and scheduling, resolve scheduling conflicts, and coordinate department and quarterly Program Increment planning meetings.
• Assist with time entry by sending reminders, clarifying processes, and reviewing entries to ensure manager approvals are complete.
• Support leaders’ hiring processes through interview scheduling and logistics, candidate packet preparation, onboarding support, I-9 verification, and confidential administrative coordination.
• Promote a diverse and inclusive environment that encourages positivity and collaboration within the department and with partners.
• Coordinate office facilities, procure supplies, and maintain SOCO equipment inventory, tracking, and related administrative records.
• Build relationships with administrative peers and support teams such as Fooda, Security, and Facilities, and provide backup support for other Electric Technology Solutions Admin team members as necessary.
• Handle mail distribution for the floor.

Benefits

• Competitive pay.
• Medical and dental coverage.
• Defined Pension/Cash Balance Benefit Plan.
• Performance-sharing plan.
• 401(k) plan with a generous company match.
• Bonus opportunities.
• Tuition reimbursement.
• Annual incentive awards for eligible employees.
• Health, welfare, and retirement benefits designed to support physical, financial, and emotional/social well-being.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED