Part Time Administrative Assistant - Records/CORA

City and County of Denver•Denver, CO

5d•Hybrid

About The Position

The Administrative Assistant will join the Communications and Public Affairs team for the Department of Community Planning and Development in its function as custodian of records, in compliance with the Colorado Open Records Act. The position responds to open records requests, providing technical and operational support to the public, internal staff members, and other city departments/agencies while maintaining a working knowledge of relevant regulations, policies, standards, and procedures.

Requirements

Graduation from high school or the possession of a GED, HiSET or TASC Certificate.
Three (3) years of full performance office support/clerical work (type and level of an Administrative Support Assistant III).
Ability to communicate professionally and effectively, verbally and in writing.
Excellent time and work management skills; ability to thrive in a fast-paced environment with strong attention to detail.
Motivated to help others and is passionate about public service.
Can work as part of a team to support both internal and external customers.
Aptitude for working independently on a variety of administrative tasks, often without help from coworkers.
Ability to follow detailed steps for a variety of processes, often with minor variations.
Skilled in building relationships at all levels and working with very diverse populations.
Proficiency with Microsoft Office Suite.
Self-guided/independent work style, with the ability to learn quickly.

Nice To Haves

Experience in records management and research (preferred).
Experience in and understanding of the Colorado Open Records Act and its requirements (helpful, not required).

Responsibilities

Receive, process and fulfill requests for records related to planning, zoning, landmark preservation, building plans and building permits in Denver.
Follow the Colorado Open Records Act (CORA) and other state, federal and local regulations to ensure records requests are fulfilled accurately and on time.
Utilize a variety of systems to research, coordinate and compile records for the purposes of fulfilling requests as well as filing and retention.
Review and redact information from files to ensure confidential and protected information is not disseminated.
Assist in digital records management for the department across shared drives and Teams/Sharepoint.
Review and evaluate forms, applications, computations, documents, and/or other information to determine accuracy, completeness, acceptability, or compliance based on records practices or legal requirements.
Determine and evaluate facts and make decisions without the benefit of direct guidance or supervisory review where the cost of correcting errors could be substantial in either time or money.
Recommend improvements or solutions to problems within a range of specified, acceptable, and/or standard alternatives and technical practices.
Provide specialized information, identify problems within a defined scope, and have the authority to resolve discrepancies, and follow up on requests or complaints.
Respond to sensitive inquiries and problems related to the specialized/technical area and resolve problems by making reliable decisions.
Support additional communications and records projects, as needed.