Administrative Assistant (Hourly)
About The Position
Provide customer service support at the Kansas City Regional Office front desk. This role involves corresponding and communicating with internal and external customers via phone, email, and in-person discussions on various topics including hunting, fishing, outdoor recreation, and nuisance wildlife. The position requires maintaining confidential information, including investigatory processes and stakeholder personal information, as well as selling hunting and fishing permits. Proficiency in software programs such as Word, Excel, and Outlook is necessary, along with processing reservations for public rentals.
Requirements
- High school diploma or GED/HiSET required.
- At least three (3) years of progressively responsible professional experience.
- Ability to use office equipment, such as copier, multi-line phone system, fax machine, scanner, 10 key machine and computer.
- Excellent customer service and communication skills.
- Time management and organizational skills.
- Attention to detail.
- Regular attendance is a necessary and essential function.
Responsibilities
- Correspond and communicate with internal and external customers via phone, email and in-person discussions about a variety of topics including hunting, fishing, outdoor recreation, and nuisance wildlife.
- Maintain confidential information to include investigatory processes and stakeholder's personal information.
- Sell hunting and fishing permits.
- Utilize software programs such as Word, Excel, and Outlook.
- Process reservations for public rentals.
- Back-up and/or assist other administrative personnel, when needed.
- Troubleshoot office machines.
- Assist staff with projects and managed hunts.
Benefits
- Compensatory time in lieu of cash payments
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What This Job Offers
Job Type
Full-time
Career Level
Mid Level
Education Level
High school or GED
