Administrative Assistant (Hourly)

MISSOURI DEPARTMENT OF CONSERVATION • Lee's Summit, MO

11d • Onsite

About The Position

Provide customer service support at the Kansas City Regional Office front desk. Correspond and communicate with internal and external customers via phone, email and in-person discussions about a variety of topics including hunting, fishing, outdoor recreation, and nuisance wildlife. Maintain confidential information to include investigatory processes and stakeholder's personal information. Sell hunting and fishing permits. Utilize software programs such as Word, Excel, and Outlook. Process reservations for public rentals. Back-up and/or assist other administrative personnel, when needed. Troubleshoot office machines. Assist staff with projects and managed hunts. Other duties, as assigned.

Requirements

• High school diploma or GED/HiSET required.
• At least three (3) years of progressively responsible professional experience.
• Ability to use office equipment, such as copier, multi-line phone system, fax machine, scanner, 10 key machine and computer.
• Excellent customer service and communication skills.
• Time management and organizational skills.
• Attention to detail.
• Regular attendance is a necessary and essential function.

Responsibilities

• Correspond and communicate with internal and external customers via phone, email and in-person discussions about a variety of topics including hunting, fishing, outdoor recreation, and nuisance wildlife.
• Maintain confidential information to include investigatory processes and stakeholder's personal information.
• Sell hunting and fishing permits.
• Utilize software programs such as Word, Excel, and Outlook.
• Process reservations for public rentals.
• Back-up and/or assist other administrative personnel, when needed.
• Troubleshoot office machines.
• Assist staff with projects and managed hunts.
• Other duties, as assigned.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: High school or GED