Administrative Assistant

AIM Independent Living Center•Elmira, NY

126d•$18 - $20

About The Position

AIM is seeking an Administrative Assistant to support multiple departments, including Maintenance and Information Technology, with purchasing and receiving. The role helps triage the agency’s building and operational needs and provides ongoing support to the Executive Admin team to help achieve planned outcomes. The position involves maintaining records, obtaining purchasing quotes, using a ticketing system, providing customer service, handling agency communications and deliveries, scheduling meetings, supporting marketing, and referring people with disabilities and their families to other AIM programs. The employee must follow AIM safety policies and maintain confidentiality while respecting and supporting agency consumers’ self-directed decisions and goals. Work is typically performed indoors. The role requires lifting up to 50 pounds and sitting and working at a computer for prolonged periods. AIM offers a schedule of 8:00 a.m. to 4:30 p.m. and a full benefits package.

Requirements

High school diploma and at least five years of customer service experience; other combinations of education and experience may be considered.
Strong computer application literacy.
Knowledge of systems, organizations, and community-based resources that serve people with disabilities.
Highly organized in fast-paced environments.
Dependable vehicle and acceptable driving record.
Ability to lift up to 50 pounds and sit and work at a computer for prolonged periods.

Responsibilities

Maintain organized logs of inventory, invoices, receivables, shipping trackers, and other records using Microsoft applications.
Obtain quotes and prioritize best-value purchasing.
Work within a ticketing system.
Provide welcoming, friendly, and supportive customer service.
Support agency communications, including phone, email, fax, and inter-office mail.
Accept agency deliveries.
Schedule meetings.
Follow safety regulations outlined in AIM policies and procedures.
Respect and support the self-directed decisions and goals of agency consumers.
Support the agency’s marketing efforts.
Maintain a high level of confidentiality.
Assist people with disabilities and their families by referring them to other AIM programs.
Support multiple departments, including Maintenance and Information Technology, with purchasing and receiving.
Help triage the agency’s building and operational needs.
Provide ongoing support to the Executive Admin team.