Administrative Assistant to Chief Information Officer - Payments

U.S. Bank • Englewood, CO

1d • Hybrid

About The Position

U.S. Bank is seeking a highly motivated and professional Administrative Assistant to support its Chief Information Officer of Payments. The role goes beyond traditional administrative support, combining executive assistance with contributions to high-impact, strategic work. The assistant will help keep the executive on track by anticipating needs and proactively managing priorities in a fast-paced environment.

The position offers the opportunity to work closely across business lines within a large financial institution. It includes complex calendar management, expense reporting, travel coordination, meeting coordination, presentation preparation, cross-functional interaction, work on highly visible projects (including data-related or technical projects), and program management. The role requires working from a U.S. Bank location three or more days per week.

Requirements

• High school diploma or equivalent.
• Five or more years of experience in administrative and support staff activities.
• Exceptional organization and planning skills, including the ability to manage multiple calendars, deadlines, and priorities.
• Strong verbal and written communication skills.
• Experience identifying issues, thinking critically, and finding effective solutions, including in response to unexpected challenges.
• Experience building and maintaining positive relationships with colleagues and cross-functional teams.
• Experience managing multiple priorities, tasks, and deadlines.
• Ability to adapt to changing priorities and work environments.
• Experience handling sensitive information with discretion and diplomacy.
• Strong customer service orientation toward internal and external stakeholders.
• Strong proficiency with Microsoft Teams, PowerPoint, Excel, Copilot, and other business tools.
• Experience using technology platforms to solve problems, communicate, manage projects, and adapt to new technologies.

Nice To Haves

• Bachelor’s degree.
• Experience in Technology.
• Experience preparing PowerPoint presentations tailored to meeting agendas.

Responsibilities

• Manage complex calendars and scheduling.
• Prepare and take responsibility for expense reports.
• Coordinate meetings and travel.
• Prepare presentations, including PowerPoint presentations tailored to meeting agendas.
• Interact and coordinate with cross-functional teams and business lines.
• Work on highly visible projects, some of which may be data-related or highly technical.
• Perform program management.
• Coordinate with administrative assistants across Technology in the Payments space to manage key team issues.
• Anticipate potential issues and proactively resolve problems before they escalate.
• Handle sensitive information with discretion and diplomacy.

Benefits

• Healthcare coverage, including medical, dental, and vision.
• Basic term and optional term life insurance.
• Short-term and long-term disability coverage.
• Pregnancy disability and parental leave.
• 401(k) and employer-funded retirement plan.
• Paid vacation of two to five weeks, depending on salary grade and tenure.
• Up to 11 paid holiday opportunities.
• Adoption assistance.
• Sick and Safe Leave accruals of one hour for every 30 hours worked, up to 80 hours per calendar year unless otherwise provided by law.
• Incentive and recognition programs.
• Equity stock purchase.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: High school or GED