Chief Information Officer

UB Greensfelder LLP•Cleveland, OH

14h

About The Position

The Chief Information Officer (CIO) is a strategic member of UB Greensfelder LLP’s executive leadership team, reporting to the Chief Operating Officer (COO). The CIO advances the firm’s technology vision, ensures operational excellence, strengthens cybersecurity, and drives innovation in support of business objectives and client service. The role leads technology strategy, infrastructure, cybersecurity, enterprise applications, data and analytics, information governance, and technology operations, while partnering with firm leadership to modernize systems, improve efficiency, mitigate risk, and create measurable business value. UB Greensfelder LLP is an Am Law 200 law firm serving regional, national, and global businesses across more than 25 specialized practice and industry groups. Established in 2024 through the merger of Ulmer & Berne LLP and Greensfelder, Hemker & Gale, P.C., the firm is a super-regional Midwest firm with a presence in top-tier business centers. The successful candidate will bring strategic leadership, business acumen, operational discipline, and technology expertise, along with the ability to build high-performing teams and lead organizational change. The position oversees technology operations and service delivery; cybersecurity, privacy, information governance, and technology risk; data, analytics, and digital transformation; enterprise AI and emerging technology; and technology teams, budgets, vendors, and partnerships. The firm describes its work environment as business casual and offers a competitive compensation and benefits package. UB Greensfelder promotes inclusive teams and encourages candidates from a variety of backgrounds to apply.

Requirements

Bachelor’s degree in Information Technology, Computer Science, or a related field.
15+ years of progressive technology leadership experience in a law firm or other professional services environment.
Extensive experience in cybersecurity, cloud technologies, enterprise applications, infrastructure, data management, and technology operations.
Experience leading enterprise AI, analytics, automation, and emerging technology initiatives.
Experience leading technology governance, budgeting, vendor management, and organizational change initiatives.
Exceptional communication and relationship-building skills, including the ability to translate complex technical concepts into clear business recommendations.

Nice To Haves

An advanced degree, such as an MBA or related graduate degree, is strongly preferred.

Responsibilities

Develop and execute a multi-year technology strategy and roadmap aligned with the firm’s strategic priorities.
Advise executive leadership on technology investments, opportunities, risks, and emerging trends.
Evaluate and implement technologies that improve operational effectiveness, client service, scalability, and competitive advantage.
Establish technology governance, performance metrics, and accountability across the firm.
Oversee technology operations, including infrastructure, cloud services, enterprise applications, end-user support, telecommunications, and business continuity.
Ensure reliable, secure, and efficient technology services across the firm.
Lead major technology initiatives, including cloud migrations, application modernization, systems integrations, and digital transformation.
Improve service delivery, user experience, and operational efficiency.
Lead cybersecurity, privacy, information governance, and technology risk management programs; protect firm and client information.
Oversee security governance, incident response, disaster recovery, business continuity, vendor risk management, and compliance with applicable regulatory and client requirements.
Maintain effective policies, controls, and training programs that support a strong security culture.
Report to leadership on technology risks, cybersecurity posture, and mitigation efforts.
Advance the firm’s data strategy, governance, reporting, and analytics capabilities.
Use technology, automation, and process improvement to increase efficiency and support business decision-making.
Partner with business leaders to identify opportunities to streamline processes and improve productivity through technology.
Develop and advance an enterprise AI strategy aligned with firm priorities, client service, professional obligations, and measurable business outcomes.
Identify and responsibly implement AI, automation, advanced analytics, and emerging technologies to improve productivity, decision-making, service delivery, and employee and client experience.
Establish an AI governance framework addressing security, confidentiality, privacy, accuracy, ethical use, human oversight, vendor risk, information governance, and compliance.
Partner with the General Counsel, Information Security, Information Governance, and business leaders to evaluate and manage AI opportunities and risks.
Build organizational AI capabilities through technology architecture, vendor partnerships, policies, education, change management, and adoption support.
Monitor AI developments and the evolving threat landscape, and advise executive leadership on opportunities, risks, resource needs, and strategic implications.
Build, develop, and lead a high-performing technology team focused on service, accountability, innovation, and continuous improvement.
Manage technology budgets, contracts, vendors, consultants, and strategic technology partnerships.
Foster collaboration, business partnership, and professional development throughout the Technology function.