Chief Information Officer

Promega • Madison, WI

3h

About The Position

The Chief Information Officer reports directly to the CEO, serves on the senior leadership team, and leads the strategic direction of Promega’s IT department. The role is responsible for developing and deploying IT plans that advance enterprise initiatives and create lasting capabilities, systems, and shared knowledge. The CIO collaborates with internal stakeholders across Sales, Marketing, Finance, Manufacturing Operations, HR, Legal, and R&D to deliver IT solutions that meet business needs.

The CIO will lead a high-functioning IT leadership team and help the organization build lasting AI capabilities and fluency across its science, manufacturing, commercial, and corporate functions. The role also oversees IT operations, security, data management, technical support, compliance, technology implementation, and communications. Promega’s IT department includes over 100 professionals serving more than 2,000 employees worldwide.

Requirements

• B.S. or M.S. in a technical area such as Computer Science, Technology Management, Operations Management, or Information Technology, or equivalent work experience.
• At least 15 years of information technology experience in a medium- to large-scale, fast-paced operation, including at least 5 years of leadership experience.
• Experience in global commerce, global IT, multinational business, and regulatory practices.
• Demonstrated experience in major corporate project management, process restructuring, and change management.
• Strong working knowledge and background in software application development, ERP systems, network and server technologies, databases, and IT operations management and support.
• Significant experience with application integration to legacy systems, web e-commerce, and web communication and collaboration.
• Proven ability to communicate and collaborate effectively with executives and shareholders.
• Experience changing how work gets done with AI and the ability to describe a concrete example.
• Ability to build durable tools, methods, and shared knowledge that others can use and develop.
• A stewardship and legacy mindset, with motivation to leave the organization stronger for those who follow.
• Comfort with ambiguity and evolving organizational structures.
• Ability to travel domestically and internationally.

Nice To Haves

• Working knowledge of the biotechnology or life sciences industries.

Responsibilities

• Co-create the technology roadmap with the CEO and fellow executives, and develop and execute an IT strategy aligned with the company’s business strategy.
• Lead digital transformation initiatives to improve business processes and customer experiences.
• Develop AI as a lasting organizational capability and advance AI fluency across company functions.
• Build knowledge systems that preserve organizational learning and make information more accessible while maintaining appropriate security and boundaries.
• Oversee development and implementation of technology systems and infrastructure, including ERP, application integration, and global e-commerce.
• Ensure technology evolves and scales to support company growth, while keeping pace with industry trends and best practices.
• Lead, motivate, and develop the IT team; ensure business systems and infrastructure meet security, reliability, and service-level goals.
• Foster innovation, collaboration, continuous improvement, and open sharing of learning within IT; help develop more fluid ways of organizing work.
• Manage IT costs, allocate resources effectively, and identify cost-saving opportunities while maintaining technology excellence and efficiency.
• Protect IT systems and data, mitigate risks, meet legal and regulatory requirements, and develop disaster recovery and business continuity plans.
• Serve on the executive team and contribute to long-term business growth strategy; integrate IT with business strategies and communicate technology direction to executives and employees worldwide.
• Establish and maintain external vendor and partner relationships, negotiate contracts, and manage service agreements.
• Demonstrate inclusion through words and actions, contribute to a safe workspace, and act with kindness, curiosity, and respect.
• Be open to incorporating Promega’s six Emotional & Social Intelligence core principles in daily work.
• Understand and comply with ethical, legal, and regulatory requirements applicable to the business.

What This Job Offers

• Job Type: Full-time
• Career Level: Executive