Administrative Assistant to Chief Information Officer - Payments

U.S. Bank•Minneapolis, MN
•$26 - $34•Hybrid

About The Position

U.S. Bank is hiring a highly motivated, professional Administrative Assistant to support its Chief Information Officer of Payments. The role combines executive support—including complex calendar management, expense reporting, and travel coordination—with contributions to high-impact strategic work and highly visible projects, some of which may involve data or technical subject matter. The assistant will anticipate the executive’s needs, help manage priorities, and support smooth operations in a fast-paced environment.

Requirements

  • High school diploma or equivalent.
  • At least 5 years of experience in administrative and support staff activities.
  • Exceptional organization and planning skills, including the ability to manage multiple calendars, deadlines, and priorities.
  • Ability to anticipate potential issues, accurately assess problems, and resolve them before they escalate.
  • Strong verbal and written communication skills.
  • Experience identifying issues, thinking critically, and finding effective solutions, including in response to unexpected challenges.
  • Experience building and maintaining positive relationships with colleagues and cross-functional teams.
  • Demonstrated experience managing multiple priorities, tasks, and deadlines.
  • Ability to adapt to changing priorities and work environments.
  • Experience handling sensitive information with discretion and diplomacy.
  • Strong customer service orientation for internal and external stakeholders.
  • Strong proficiency with Microsoft Teams, PowerPoint, Excel, Copilot, and other business tools.
  • Experience using technology platforms to solve problems, communicate, manage projects, and adapt to new technologies.
  • Ability to work from a U.S. Bank location three or more days per week.

Nice To Haves

  • Bachelor’s degree.
  • Experience in Technology.
  • Experience drafting PowerPoint decks to align subject matter with meeting agendas.

Responsibilities

  • Manage complex calendars and scheduling.
  • Prepare and manage expense reports.
  • Coordinate meetings and prepare presentations.
  • Interact with cross-functional teams and business lines.
  • Work on highly visible projects, including projects related to data or technical subject matter.
  • Perform program management.
  • Coordinate with administrative assistants across Technology in the Payments space to manage key team issues.
  • Provide travel coordination and proactively anticipate the executive’s needs.

Benefits

  • Healthcare, including medical, dental, and vision coverage.
  • Basic term and optional term life insurance.
  • Short-term and long-term disability coverage.
  • Pregnancy disability and parental leave.
  • 401(k) and employer-funded retirement plan.
  • Paid vacation of two to five weeks, depending on salary grade and tenure.
  • Up to 11 paid holiday opportunities.
  • Adoption assistance.
  • Sick and Safe Leave accruals.
  • Incentive and recognition programs.
  • Equity stock purchase.
  • Pension.
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