About The Position

RecruitGo is seeking a detail-oriented Administrative Assistant to support our U.S.-based team with order, credit, and freight-related administrative tasks. This role involves preparing, processing, and tracking credit memos, submitting and following up on freight claims, reviewing and maintaining the Open Sales Order Report, researching discrepancies, and providing general administrative support.

Requirements

  • Previous administrative or accounting support experience preferred.
  • Strong attention to detail and follow-up skills.
  • Proficiency in Microsoft Excel, Outlook, and general data entry.
  • Strong written English communication skills.
  • Ability to work independently and manage multiple priorities.

Nice To Haves

  • Experience with ERP or accounting systems is a plus.

Responsibilities

  • Prepare, process, and track credit memos and supporting documentation.
  • Submit and follow up on freight claims for damaged, lost, or missing shipments.
  • Review and maintain the Open Sales Order Report, following up on outstanding or aging orders.
  • Research discrepancies and coordinate with internal teams, vendors, and freight carriers as needed.
  • Maintain accurate records, spreadsheets, and documentation.
  • Provide general administrative support and assist with additional tasks as assigned.
  • Work with the internal team to ensure timely delivery of services to clients and ensure that client expectations are met.

Benefits

  • HMO
  • Company-provided equipment
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