Administrative Assistant Top Seller - NYC Flagship

Nordstrom•New York, NY
•$21 - $31

About The Position

The Administrative Assistant to the Top Seller supports the salesperson throughout the selling process and helps provide outstanding customer service. The role includes preparing customer fitting rooms with merchandise selected by the salesperson, supporting team goals, and building positive relationships. It also performs daily department maintenance, including stock work, re-merchandising, display work, price markdowns, merchandise transfers, and light cleaning. The role requires continuous movement for 6–8 hours per shift, frequent use of hands, and handling merchandise, including bulky or awkward items. Employees regularly lift items weighing up to 10 pounds and occasionally lift items weighing up to 25 pounds.

Requirements

  • Demonstrated ability to develop relationships with customers and coworkers.
  • Strong organizational and follow-through skills.
  • Excellent communication and interpersonal skills.
  • Ability to handle customer concerns positively and proactively and prioritize multiple tasks in a fast-paced environment.
  • Ability to move continuously for 6–8 hours per shift, including frequent bending, twisting, squatting, flexing, and reaching.
  • Frequent use of hands for grasping, fine manipulation, pushing, and pulling.
  • Ability to handle bulky and awkwardly shaped items, including reaching and lifting items above the head.
  • Ability to regularly lift items weighing up to 10 pounds and occasionally lift items weighing up to 25 pounds.

Responsibilities

  • Support the salesperson in all aspects of the selling process.
  • Set up customer fitting rooms with merchandise selected by the salesperson.
  • Support team goals and build positive relationships.
  • Perform daily department maintenance, including stock work, re-merchandising, display work, price markdowns, merchandise transfers, and light cleaning.
  • Handle merchandise and assist customers, including lifting and reaching for bulky or awkwardly shaped items.

Benefits

  • Medical, vision, and dental insurance
  • Retirement benefits, including 401(k)
  • Paid time away and PTO accruals
  • Life insurance and disability insurance
  • Merchandise discount
  • Employee Assistance Program (EAP) resources
  • Holidays
  • Potential eligibility for performance-based incentives or bonuses
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