Beauty Sales - La Mer - NYC Flagship

Nordstrom•New York, NY

13h•Onsite

About The Position

The Beauty Sales role is part of Nordstrom’s Beauty Department and focuses on creating personalized beauty experiences while maximizing sales for luxury beauty brands. The employee engages customers to understand their needs, provides makeup and skincare recommendations, and builds a customer following in-store and digitally. The role also involves supporting an inclusive team environment, maintaining a customer-ready department, keeping up with beauty trends and product knowledge, and building customer loyalty.

Requirements

Passion for customer service and beauty, including trends, makeup application, and skincare.
Ability to connect with customers, proactively handle customer concerns, and contribute to a positive team environment.
Empathy and respect for all customers, providing a supportive environment during makeup and skincare application.
Strong multitasking, organization, and follow-through skills.
Drive to achieve sales goals, with interest in using networking and technology.
Ability to work a flexible schedule based on business needs, including evenings and weekends.

Responsibilities

Conduct makeup applications and skincare analyses, and recommend products based on customers’ beauty goals.
Collaborate with team members to create a welcoming and inclusive environment for customers.
Set and achieve sales goals for in-store and digital selling using selling tools, including text and social media.
Book appointments and drive sales for in-store Beauty events and services.
Maintain department organization and cleanliness so it is customer-ready.
Keep up with beauty trends, products, and industry knowledge through Nordstrom and brand-partner training.
Manage sales, refunds, and exchanges.
Build customer loyalty by opening new Nordstrom Rewards program accounts.