Beauty Sales - La Mer - Broadway Plaza
About The Position
In the Nordstrom Beauty Department, the Beauty Sales employee creates personalized beauty experiences and helps customers feel their best. The role involves understanding customer needs and maximizing sales for on-trend and luxury beauty brands. Employees share beauty trends, makeup, and skincare knowledge, build customer relationships in-store and digitally, and contribute to a welcoming and inclusive team environment. The position includes makeup applications, skincare analyses, product recommendations, sales and appointment generation, customer service, and maintaining an organized, clean department. Employees learn about current products and trends through Nordstrom and brand-partner training.
Requirements
- Passion for customer service and beauty, including trends, makeup application, and skincare.
- Ability to connect with customers, proactively handle customer concerns, and contribute to a positive team environment.
- Empathy and respect for all customers, providing a supportive environment during makeup and skincare application.
- Strong multitasking, organization, and follow-through skills.
- Drive to achieve sales goals, with interest in using networking and technology.
- Ability to work a flexible schedule based on business needs, including evenings and weekends.
- Ability to remain in continuous movement for 6–8 hours per shift, with frequent bending, twisting, squatting, flexing, and reaching to handle merchandise and assist customers.
- Frequent use of hands for grasping, fine manipulation, pushing, and pulling.
- Ability to handle bulky and sometimes awkwardly shaped items, including reaching for and lifting items above the head.
- Ability to regularly lift items weighing up to 10 pounds and occasionally lift items weighing up to 25 pounds.
Responsibilities
- Conduct makeup applications and skincare analyses, and recommend products based on customers’ beauty goals.
- Collaborate with team members to create a welcoming and inclusive environment for all customers.
- Set and achieve sales goals for in-store and digital selling, using selling tools including text and social media.
- Book appointments and drive sales for in-store Beauty events and services.
- Keep the department organized, clean, and customer-ready.
- Keep current with beauty trends, products, and industry knowledge through trainings provided by Nordstrom and brand partners.
- Manage sales, refunds, and exchanges, and build customer loyalty by opening new Nordstrom Rewards program accounts.
Benefits
- Medical, vision, dental, retirement, and paid time away.
- Life insurance and disability coverage.
- Merchandise discount and EAP resources.
- Potential eligibility for performance-based incentives or bonuses.
- 401(k).
- PTO accruals and holidays.
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What This Job Offers
Job Type
Full-time
Education Level
No Education Listed
