WellFit Receptionist/Administrative Assistant

The Oaks Club • Osprey, FL

6h • Onsite

About The Position

The Administrative Assistant is a key member of the WellFit Center team, supporting daily operations across both the fitness and spa departments. This role serves as a primary point of contact for members and staff, ensuring smooth front desk operations, accurate administrative processes, and outstanding customer service.

Requirements

• Previous administrative or front desk experience preferred (fitness, spa, or hospitality environment a plus)
• Strong customer service and interpersonal skills
• Excellent organizational and time-management abilities
• Proficient in Microsoft Office and Excel; experience with scheduling software preferred
• Ability to multitask and thrive in a fast-paced environment
• Professional demeanor with strong attention to detail
• Reliable, punctual, and team-oriented

Responsibilities

• Answer and manage incoming phone calls, directing inquiries appropriately
• Greet members and guests in a warm, professional manner
• Assist members with class sign-ups, cancellations, and scheduling using ForeTees
• Maintain front desk hospitality standards, including towel availability and cleanliness
• Set up, monitor, and restock water and coffee stations
• Manage inventory for cups, lids, and beverage supplies
• Complete and reconcile daily billing
• Maintain a daily tracking report (Excel) for: Massage and spa sessions, Reformer training, Physical therapy sessions, Personal training, Group fitness and Tracks class attendance
• Prepare and distribute monthly door reports
• Assist with additional operational and performance reporting as needed
• Create, update, and maintain the weekly class schedule
• Update in-center TV displays with current class schedules and information
• Manage ForeTees setup and ongoing maintenance on a daily, weekly, and monthly basis
• Recreate monthly schedules one week prior to the start of each new month
• Post updates, announcements, and events in ForeTees for member communication
• Monitor and maintain office supply inventory, placing orders as needed
• Maintain organized records, files, and administrative systems
• Support fitness and spa leadership with administrative tasks and special projects
• Ensure the front desk and office areas remain clean, organized, and member-ready

Benefits

• 100% Employer paid Medical Dental and Vision
• Paid time off and holidays
• 401K with employer match
• Employee Assistance Program
• Club Golf, Tennis, and pickleball privileges

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: No Education Listed
• Number of Employees: 11-50 employees