Administrative Assistant

LUTHERAN HOMES OF SOUTH CAROLINA INC•White Rock, SC

1d•Onsite

About The Position

The Administrative Assistant ensures efficient front desk operations, maintains a clean and organized environment, and provides customer service to residents, families, vendors, and staff. The role handles clerical duties, directs communications, and supports human resources and facility operations at Heritage at Lowman Nursing Center in Chapin, South Carolina. Responsibilities include managing incoming calls and visitors; performing clerical work; assisting with human resources tasks and training records; maintaining resident membership fund accounts; distributing mail and other items; monitoring office equipment and supplies; keeping the lobby and front desk neat; following infection control and HIPAA privacy rules; attending required meetings and training; and reporting safety, fire, environmental, or maintenance issues. Additional duties may be assigned to support facility operations.

Requirements

High school diploma or equivalent.
Excellent communication and customer service skills.
Strong organizational and multitasking abilities.
Proficiency in basic office software.
Ability to sit, stand, and walk for extended periods.
Ability to perform repetitive tasks and physical activities such as bending, kneeling, and reaching.
Ability to lift up to 10 pounds.

Nice To Haves

Prior experience in an administrative assistant role, especially in healthcare settings.

Responsibilities

Answer incoming telephone calls promptly and direct them professionally to the appropriate areas.
Greet and direct visitors, family members, and vendors to the correct locations.
Perform clerical tasks such as typing, copying, faxing, filing, and distributing documents.
Assist with human resources functions, including verifying previous employment, providing employment dates for terminated staff, and maintaining training logs.
Handle resident membership fund accounts and maintain accurate records.
Provide professional, welcoming customer service and handle inquiries from residents, families, staff, and visitors.
Distribute meal tickets, paychecks, mail, and other requested items.
Post outgoing mail and ensure it is taken to the post office daily; manage mail for residents no longer at the facility.
Maintain and monitor office equipment, including copiers, fax machines, and nurse call systems, and report issues to service companies.
Keep the lobby and front desk neat and clutter-free.
Order office supplies for the campus and distribute them across departments.
Follow infection control guidelines and HIPAA privacy rules.
Attend required meetings and complete in-services and mandatory training sessions.
Monitor for and report safety or fire hazards, environmental deficiencies, and maintenance issues.
Perform additional tasks as needed to support facility operations.