Administrative Assistant
About The Position
Bath Fitter is hiring an Administrative Assistant to support daily branch operations and develop administrative, customer service, and business skills. The role works with the Administrative Coordinator and partners with Sales Consultants, Installers, and branch leadership to help provide a strong customer experience. Bath Fitter describes this as a full-time position with competitive pay and benefits, hands-on training, opportunities to learn multiple areas of the business, and potential for career growth within the company. Bath Fitter has been an industry leader in premium acrylic bathtub and shower transformations for over 40 years, serving homeowners across the U.S., Canada, and Europe. The company states that it is Certified as a Great Place to Work®. This posting is for a current, active opening. AI-enabled tools may record and summarize interviews, but AI is not used to make hiring or selection decisions. Bath Fitter’s corporate locations commit to an inclusive environment and fair, equitable, and accessible opportunities; accommodations during the application process are available upon request.
Requirements
- At least 1 year of administrative, customer service, retail, hospitality, or office support experience.
- Strong organization and attention to detail.
- Excellent communication and interpersonal skills.
- Comfortable learning new systems and technology.
- Positive attitude and willingness to learn and grow.
- Team-oriented and customer-focused mindset.
Responsibilities
- Support the Administrative Coordinator with day-to-day branch operations.
- Schedule customer appointments and service calls.
- Assist with customer follow-up and lead management.
- Maintain accurate information in CRM and scheduling systems.
- Answer incoming calls and provide exceptional customer service.
- Prepare documents and support office organization.
- Partner with Sales Consultants, Installers, and branch leadership to help deliver a great customer experience.
Benefits
- Medical insurance
- Dental insurance
- Vision insurance
- 401(k)
- Paid time off
- Paid holidays
- Hands-on training and development
- Opportunities to learn multiple areas of the business
- Opportunities for career growth and promotion from within
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
No Education Listed
