Administrative assistant to Superintendent

Commonwealth of Massachusetts • Boston, MA

8h

About The Position

The Administrative Assistant to the Superintendent supports the Department’s External Affairs and Communications work. The role researches and writes a monthly newsletter that communicates Department initiatives, highlights inmate program progress and success, recognizes employee performance, and promotes reader health and wellness. It coordinates the newsletter’s production, printing, and distribution, establishes content and display standards, and edits submissions.

The position also writes and distributes weekly press releases, prepares letters, briefs, and other Department materials, and develops and maintains the Department’s social media campaign. Other duties include staffing Department events, managing External Affairs initiatives from research and development through implementation and follow-up, and conducting moderate to complex quantitative and qualitative analysis. The employee works under the general supervision of the Director of External Affairs and Communications and the direct supervision of the Senior Public Information Officer, and exercises no supervision.

Requirements

• Superior oral and written communication skills.
• Ability to work accurately and independently in a fast-paced environment.
• Strong attention to detail and ability to meet short deadlines.
• Proficiency in Adobe InDesign, Adobe Photoshop, Microsoft PowerPoint, and Microsoft Word.
• Availability for 24-hour on-call status.
• Ability to develop and maintain professional relationships with local print and radio media based on honesty, mutual trust, and respect.
• Familiarity with social media tools, including Facebook, Twitter, and Constant Contact, and ability to master additional tools.
• College-level courses in Communications, Journalism, or Criminal Justice, or at least one year of full-time or equivalent part-time experience in the media field.
• Regular, punctual, and predictable attendance at the assigned workplace and scheduled meetings.
• Ability to comply with and enforce Department policies and procedures, follow moderately complex oral and written orders, initiate and complete projects independently, handle stressful situations including emergencies, and exercise good judgment.
• Ability to sit or stand periodically for 8 ½ hours, communicate orally with media, lift and carry up to 5 pounds, climb stairs occasionally, walk short distances, and write and type.

Nice To Haves

• Bachelor’s degree in a related major.
• Thorough knowledge of Department policies and procedures.
• Valid and renewable driver’s license.

Responsibilities

• Research and write articles for a monthly newsletter about Department initiatives, inmate program progress and success, employee performance, and health and wellness.
• Coordinate the production, printing, and internal and external distribution of the monthly newsletter.
• Develop and enforce newsletter content and display standards, and edit content submissions.
• Write and distribute weekly press releases communicating Department initiatives and inmate program progress and success.
• Write letters, briefs, and other materials in support of Department initiatives.
• Develop, grow, and maintain the Department’s social media campaign and produce daily social media content for Department accounts.
• Provide staffing and coverage for Department-related events.
• Manage and implement External Affairs initiatives, including research, development, change management, implementation, and follow-up.
• Review, edit, and fact-check articles and press releases.
• Apply knowledge of office policies, procedures, Department operations, and the assigned office or division.
• Conduct moderate to complex quantitative and qualitative analysis of pertinent subject matter.
• Attend mandatory training and perform new duties and skills as assigned.

What This Job Offers

• Job Type: Full-time
• Education Level: No Education Listed