Administrative Assistant - Southern FS, Inc. - Murphysboro, IL

GROWMARK, Inc.•Murphysboro, IL
•$16 - $17

About The Position

The Location Operational Assistant / Administrative supports the Location Manager with billing, inventory, customer service, and general administrative tasks. The role requires strong communication, accurate data entry, and the ability to multitask in a fast-paced environment. The assistant helps ensure smooth day-to-day operations and positive customer interactions.

Requirements

  • An associate's degree or equivalent from a two-year college or technical school; or six months to one year of related experience and/or training; or an equivalent combination of education and experience.
  • Strong organizational and multitasking skills.
  • Attention to detail and proficiency in data entry.
  • Comfort using computers and basic accounting or inventory software.
  • A team-oriented, proactive attitude and willingness to assist where needed.

Nice To Haves

  • Customer service experience is preferred.
  • Knowledge of agricultural products is a plus but is not required.

Responsibilities

  • Greet and assist customers in person and over the phone in a professional and welcoming manner.
  • Support billing operations for fertilizers, chemicals, fuels, and store items.
  • Maintain accurate inventory records daily and monthly.
  • Organize and manage store displays, promotions, and seasonal merchandising.
  • Maintain store cleanliness and organization, and delegate and assist with daily and weekly cleaning tasks.
  • Enter data into billing systems and prepare invoices, bills of lading, credit memos, and shipping documentation.
  • Assist with credit administration, including processing new applications and promoting Agri-finance services.
  • Collaborate with sales staff to promote company products and services.
  • Prioritize customer satisfaction and build long-term customer relationships.
  • Maintain a clean, professional appearance and wear a company uniform when applicable.
  • Follow safety procedures and promptly report unsafe conditions.
  • Attend staff meetings and communicate time-off requests in advance.
  • Use company property responsibly and keep internal information confidential.

Benefits

  • Fully funded pension
  • Medical insurance
  • Dental insurance
  • Vision insurance
  • Life insurance
  • Supplemental accident, critical illness, disability, hospital indemnity, and identity theft protection plans
  • Paid time off
  • Paid holidays
  • 401(k) plan with company matching
  • Free Employee Assistance Program (EAP)
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