Administrative Assistant to the Wesleyan Honors Academy

Nebraska Wesleyan University•Lincoln, NE

8d•Onsite

About The Position

Wesleyan Honors Academy (WHA), Nebraska Wesleyan University's dual enrollment program, is seeking a full-time administrative assistant due to program growth. The administrative assistant works closely with the program director to process and manage student registration for dual enrollment courses and communicates regularly with parents, students, high school counselors, and dual enrollment instructions, primarily through email and phone calls. The WHA Administrative Assistant also aids in processing payments, planning and preparing for events, and assisting the program director in onboarding teachers. This position requires strong technology and communication skills, including the ability to deliver focused and personalized support to students, families, and school personnel.

Requirements

Proficiency in Microsoft Office software, especially Excel and Outlook
Basic proficiency in Excel (data entry, formatting, sorting, filtering, simple formulas) is expected
Ability to increase to intermediate proficiency through direct instruction and independent learning
Ability to maintain a high level of confidentiality
Experience in or ability to learn various software systems, such as CRM and LMS solutions, project management, educational records, and financial and record-keeping
Excellent public relations and communications, both by phone and email
Ability to problem-solving and prioritize tasks with minimal guidance
Strong organizational skills with attention to detail
Strong writing ability and typing skills
Ability to use a photocopier, scanner, and landline telephone
Confidence in skills and ability, while still knowing when to ask for help/clarification
Associate's degree or coursework/training related to business administration
Experience in a clerical position in an office setting

Nice To Haves

Experience with secondary education and undergraduate college education within the past five years (as a student, parent, and/or employee)
Knowledge of dual enrollment programs
Preferred bachelor's degree
Preferred experience in education environments

Responsibilities

Process student dual enrollment registration using existing processes
Organize and maintain student information related to dual enrollment
Communicate with students, parents, and counselors to correct or confirm student information errors or discrepancies
Respond to outreach regarding the dual enrollment program and involving others when necessary
Create and manage spreadsheets, run reports, and manage databases
Compose emails to individuals and to groups in order to distribute or collect the necessary information
Assist with events and activities
Coordinate with other departments within the university, as related to the dual enrollment program
Assist in processing instructor applications and onboarding
Process payments and reimbursements
Provide personalized support to dual enrollment students, their families, and teachers
Other duties as assigned by the Program Director