Administrative Assistant

Careers In Nonprofits • Plainview, NY

3d • Onsite

About The Position

The Administrative Assistant will provide day-to-day support to the finance department of a community-based nonprofit. Work includes data entry, payment processing, database maintenance, and general administrative tasks. The assistant will also communicate with families to help them navigate routine registration and payment processes, ensuring information is accurately recorded and maintained.

This is a fully onsite, full-time temporary position in Plainview, New York, scheduled Monday through Friday with flexible start and end times. The temporary assignment is through the end of April 2027. The hourly rate is $22.00–$25.00.

Requirements

• Previous administrative, data entry, or customer service experience is preferred.
• Basic to intermediate Excel skills, including updating spreadsheets, formatting information, and organizing data.
• Comfort learning and working with CRM or database systems.
• Strong verbal and written communication skills, including confidence speaking with customers over the phone.
• Excellent attention to detail and ability to manage repetitive tasks accurately.
• Friendly, patient, and professional approach when assisting customers and responding to inquiries.

Nice To Haves

• Finance, payment processing, or banking experience is a plus.

Responsibilities

• Apply incoming payments and accurately record transactions in the organization's CRM or database.
• Upload and organize invoices for payment, including recurring expenses, utility bills, lease payments, and other operational expenses.
• Assist with setting up family profiles and entering customer information and credit card details into the database.
• Contact families by phone and email to guide them through established registration and payment processes.
• Run daily activity reports and match transactions across payment methods, including cash, checks, credit cards, and electronic checks.
• Update and maintain Excel spreadsheets with financial and customer information.
• Format and organize data in established journal entry templates for internal team uploads.
• Respond to routine family questions, gather relevant information, and direct inquiries outside the role's scope to appropriate internal team members.
• Provide general administrative and finance department support as needed.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: No Education Listed