Administrative Assistant

Keystone Cooperative•Zanesville, OH

About The Position

The Administrative Assistant provides customer service and administrative support for the branch. The role assists with accounts receivable and promptly verifies, files, and responds to customer contracts. It also performs clerical work, including answering and directing phone calls, sorting mail, and providing additional assistance as needed.

Requirements

Strong verbal and written communication skills.
Proficiency with Microsoft Office Suite.
Excellent organizational skills and ability to work within strict time frames.
Attention to detail and ability to process work accurately with minimal errors.
Ability to perform multiple tasks simultaneously.
Strong analytical skills and ability to calculate prices accurately.
Ability to work without supervision and make appropriate decisions.
Ability to work well in a team environment.
High school diploma and one to two years of related experience and/or training, or an equivalent combination of education and experience.

Responsibilities

Receive and distribute a significant volume of phone calls efficiently, courteously, and professionally.
Communicate with customers about billing adjustments, questions, and other matters.
Process payments, orders, and requests accurately.
Reconcile, process, and file necessary paperwork.
Process electronic files via email.
Compile and submit finalized documentation.
Download reports.
Perform clerical duties such as filing, photocopying, faxing, typing, and mailing.
Balance the cash drawer daily.
Compile, sort, and distribute daily mail.
Receive courier deliveries.
Send branch mail weekly.
Purchase general office and break room supplies.
Assist with special projects as needed.
Perform other duties as assigned.