Administrative Assistant

Chapel Hill Memorial Park•San Antonio, TX

11d

About The Position

The Administrative Assistant is the primary administrative role at most Park Lawn business locations. The position performs administrative and accounting-related tasks to help ensure the business runs smoothly and that client families and their guests receive attentive service. The role supports daily office operations, accounting, timekeeping, records, appointments, and communication, and may provide backup for other administrative functions as needed. The work is generally performed in an indoor office setting. The position has no direct supervisory responsibilities and may require up to 10 percent out-of-area and overnight travel; travel is primarily local and during the business day. Overtime is sometimes necessary or required.

Requirements

High school diploma or equivalent combination of education and experience preferred.
At least two years of administrative or general accounting experience, or demonstrated knowledge, skills, and abilities to perform the job tasks.
Valid state-issued driver’s license in good standing and an acceptable driving record.
Ability to read, write, and speak English fluently.
High degree of overall computer proficiency, including local and virtual data management tools such as the Internet, Dropbox, and Microsoft file management structure.
High proficiency in Microsoft Office Suite, including Outlook, Word, Excel, and PowerPoint.
Proficiency with multi-line phone systems and general office equipment.
Effective, professional communication skills, especially verbal communication and the ability to respond to and resolve issues professionally.
Ability to empathize with client families and guests and demonstrate tact and patience in emotionally charged situations.
Ability to maintain a positive attitude and working environment through organization, willingness to learn, and communication.
Ability to handle multiple projects simultaneously, prioritize tasks, and exercise good judgment.
Attention to detail and follow-through.
Ability to climb, sit, stand, bend, kneel, and frequently lift up to 25 pounds; the role may also require reaching, pushing, and pulling.

Nice To Haves

Bilingual ability.

Responsibilities

Answer incoming telephone calls, provide information, route calls, and place outgoing calls for the business.
Greet and escort visitors and their guests.
Perform accounts payable and receivable, inventory, and account reconciliation.
Update the timekeeping system based on employees’ missed-punch logs.
Prepare daily deposit reports and reconciliations.
Process and code business invoices for payment, and research and resolve invoice issues or discrepancies.
Receive and record payments from client families.
Schedule appointments for the business.
Compose and type correspondence as needed.
Compile and report statistical data as required by the business.
Enter data into the operating system accurately, completely, and on time.
Assist client families with necessary paperwork and appointment scheduling.
Scan, copy, and print materials as needed.
Update and maintain business files and related systems.
Serve as business timekeeper and maintain local employee files.
Coordinate and maintain office supplies and equipment.
Provide backup for other administrative functions as needed.
Complete assigned responsibilities and tasks without additional assistance, excessive supervision, or extended scheduling.
Complete special projects and other assigned duties.

Benefits

Financial assistance programs supporting employee education and development in industry-related subjects.
Health and welfare plans and savings account options.
401(k) and Roth retirement plan options for full-time and part-time employees, with a company match.
Vacation, personal days, and sick days based on the employee’s role.
Employee discounts on services, merchandise, and property.

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