Administrative Assistant (Full-Time) - Northwest

YMCA of Silicon Valley • Cupertino, CA

2d

About The Position

The Administrative Assistant performs a variety of administrative duties requiring thorough knowledge of organizational procedures and precedents, along with other administration department work as needed. The role supports the overall department and specific projects, including document storage and organization, phone coverage, and professional customer service. Scheduling varies month to month based on departmental needs.

Daily work includes answering phones and questions, managing general email boxes, processing invoices, performing clerical tasks, collecting fees, assisting with event planning, and interacting with volunteers. The assistant also supports Program Directors with hiring administration and, as directed by the YMCA Service Center Department Head, enters annual campaign pledges and donations into the YMCA CRM system. Other duties may be assigned by the supervisor.

Requirements

• At least 1 year of office or administrative experience.
• Strong organizational and oral and written communication skills, with the ability to work accurately in a busy environment.
• Ability to make sound, independent decisions.
• General knowledge of standard office equipment, including computers, phones/fax machines, copiers, printers, and postage equipment.
• Proficiency in Microsoft Office, especially Outlook and Excel.
• Ability to learn and understand technology.
• Ability to observe and respond to critical incidents and act swiftly in an emergency.
• Ability to lead and interact in group activities and perform related physical skills.
• Ability to stand, walk, sit, stoop, kneel, crouch, climb, push, and pull.
• Ability to lift and carry objects up to 25 pounds.

Nice To Haves

• Experience working at a front desk and/or answering phones.
• Bilingual in English and Spanish.

Responsibilities

• Answer phones and respond to questions.
• Manage general email boxes and process invoices.
• Perform clerical work, including typing, copying, filing, tracking documents and contracts, generating reports, and inventorying.
• Collect fees from individuals and organizations.
• Assist with event planning.
• Interact regularly with volunteers.
• Support Program Directors with hiring administration.
• Enter annual campaign pledges and donations into the YMCA CRM system as directed by the YMCA Service Center Department Head.
• Perform other duties and responsibilities assigned by the supervisor.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: No Education Listed