Part Time Administrative Assistant

Join the IBP Team • Sacramento, CA

3d • Onsite

About The Position

Gold Star Insulation, a proud member of the Installed Building Products (IBP) family of companies, is seeking a Part-Time Administrative Assistant. This role is crucial in supporting our mission of delivering exceptional customer service and high-quality work. We are looking for a hard-working individual who shares our commitment to helping customers and contributing to the success of Builders. If you consider yourself a leader in this industry, we want to hear from you. Explore your next career opportunity and become a part of the Gold Star Insulation team!

Requirements

• 1-2 years of admin experience
• Fluent English/Spanish language skills are a plus
• Knowledge of Microsoft Office products, including Word, Excel, and Outlook
• Excellent communication and interpersonal skills
• Ability to prioritize, multitask, and manage time efficiently
• Knowledge of customer service ethics, principles, and procedures

Responsibilities

• Data entry
• Communicate with customers, Installers, and subcontractors via email and/or phone
• Follow-up calls to verify if the work site is ready
• Take down calls for estimates and communicate with the sales staff
• Verify job site and any missing information for daily sales/service/purchase orders
• Open and maintain detailed notes on customer accounts
• Navigate clients’ websites for job specifications and status updates
• Scanning and attaching documents

Benefits

• Competitive hourly wage
• Employee Financial Assistance Program
• Opportunities for growth and advancement
• Supplemental Insurance (Short- and Long-Term disability, hospital indemnity, accident, critical illness, supplemental life insurance)

What This Job Offers

• Job Type: Part-time
• Career Level: Entry Level
• Education Level: No Education Listed