Intermediate Administrative Assistant

DIALOG • Edmonton, AB

6d • Onsite

About The Position

DIALOG is seeking an experienced administrative professional with a diverse and flexible approach to project administration. The ideal candidate will be able to juggle competing priorities, anticipate needs, and keep Partners and project teams moving forward. This role is part of the DIALOG Administration team in the Edmonton studio, supporting various Partners and projects while contributing to a dynamic, collaborative workplace. The position involves providing high-impact administrative and project coordination support, balancing day-to-day operational needs with project deliverables, deadlines, and stakeholder expectations. Collaboration with Client Services and the broader Administrative team is key to streamlining workflows, maintaining accurate project records, and coordinating meetings and studio events with professionalism and discretion.

Requirements

• Post-secondary education in office administration (or a related discipline) is preferred; equivalent experience will be considered.
• 5–10 years of executive administration experience, ideally in a professional services and/or project-based environment.
• A collaborative, service-oriented approach—comfortable supporting multiple stakeholders while maintaining positive working relationships.
• Proven ability to prioritize and pivot in a fast-paced environment, juggling competing deadlines without losing attention to detail.
• Strong written and verbal communication skills, with confidence interacting across levels and disciplines.
• Intermediate to advanced Microsoft 365 skills (Word, Excel, Outlook, Teams, and PowerPoint), including document formatting and managing shared files.
• Highly organized, dependable, and detail-oriented, with strong follow-through and a proactive approach to problem-solving.
• Able to work effectively both independently and as part of a team, bringing calm, professionalism, and adaptability to changing needs.

Responsibilities

• Provide flexible, reliable administrative support to Partners and their project teams, adapting quickly as priorities shift.
• Coordinate with administrative team members to balance workloads, share coverage, and align on studio priorities and service standards.
• Manage frequently changing calendars; coordinate travel; and prepare expense claims.
• Provide administration and project management coordination support (meeting logistics, action tracking, document control, and meeting minutes) to keep teams organized and informed.
• Exercise sound judgment, anticipate needs, and work independently - knowing when to escalate, ask questions, or bring stakeholders together.
• Edit, format, and proofread documents and presentations (contracts, proposals, and reports) with a high level of accuracy and attention to detail.
• Handle sensitive and confidential information with tact, professionalism, and discretion.
• Partner with the team to plan, coordinate, and set up internal and external meetings and studio events.
• Provide occasional front desk coverage as needed and offer additional on-site support during busy periods and events.

Benefits

• Parental leave top-up programs for all parents upon the birth or adoption of a child
• RRSP matching
• Competitive medical and dental benefits coverage upon the first day of employment
• Discounted memberships
• Encouraged work/life balance with gifted time off during the holiday season
• Vacation Buy-Up program
• Reimbursement for professional memberships and dues

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: Associate degree