Administrative Assistant

Frost PLLC • Little Rock, AR

1d • Onsite

About The Position

At Frost, our Administrative Assistants play a pivotal role in providing top-level support to our CPA practice. You'll be responsible for managing communication with both new and existing clients, while also handling important day-to-day administrative tasks, guaranteeing smooth operations.

Requirements

• High School Diploma or equivalent.
• Basic understanding of Microsoft Office Suite (including Word, Outlook and Excel) and Adobe Acrobat.
• Excellent time management skills with a proven ability to meet deadlines.
• Ability to work on-site, required.
• Excellent communication and flexibility with a willingness to learn.
• Availability to work 40 hours a week.
• During the busy season overtime will be mandatory.

Responsibilities

• Responsible for overall document organization, including scanning and storage of client documents.
• Provide basic administrative support to the firm by managing inbound phone calls, sending and receiving deliveries, and sorting and delivering mail.
• Prepare labels, apply postage, and prepare packages to be sent by mail and FedEx Express.
• Ensure the office environment is organized and free of clutter and ensure the comfort of clients and employees by maintaining office and breakroom supplies.
• Establish positive rapport with clients to enhance client delivery support.
• Support and assist other team members and Frost locations with projects and backup as needed- including front desk.
• Maintain the highest degree of professionalism and client confidentiality.
• Optimize workflow, efficiency, resources, and client satisfaction.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED
• Number of Employees: 11-50 employees