About The Position

The Administrative Assistant is mainly responsible for providing administrative support to the clinical research unit. This role will be perfect for you if you have an interest in clinical research and administration, are detail-oriented, and want to work in a collaborative environment. The role can also involve managing assigned reception duties at the clinic (welcoming patients, answering phones, managing messages, managing appointments including bookings, confirmations, cancelations, scheduling through the computerized scheduling system).

Requirements

  • Secondary school diploma or vocational studies
  • Good communication skills in French and English
  • Intermediate knowledge of Microsoft Office (Word, Excel, and PowerPoint)
  • Fast learner, attention to details, good adaptability and autonomy
  • Ability to prioritize different assignments and to work on several tasks at the same time
  • Interest in sciences and clinical research
  • Autonomy and likes teamwork

Nice To Haves

  • Experience working at a reception, in administration, in a pharmaceutical and/or CRO environment will be considered as an asset

Responsibilities

  • Ensure that the required administrative material and other office supplies are available
  • Place supplies orders, request quotes and follow up with different vendors
  • Order lunches for new employee integrations and internal meetings with sponsors, partners and clients
  • Lead all archiving tasks of the organization
  • Provide administrative support to the medical secretaries and other departments
  • Replace the medical secretaries and receptionists to ensure business continuity for planned or unplanned absences
  • Greet individuals entering Indero’s office while at the reception
  • Ensure visitors are signing in the visitor log and are always accompanied and/or identified
  • Write the agendas and minutes of the meetings in which he/she participates
  • Participate in the monitoring of certain KPIs data
  • File and maintain various CRU training documents
  • Verify invoices
  • Understand the principles and processes for providing excellent customer service internally and externally
  • Support the organization in other administrative activities

Benefits

  • Flexible work schedule
  • Permanent full-time position
  • Comprehensive benefits (medical, dental, vision, RRSP, vacation, personal days, virtual medical clinic, public transportation rebates, social activities)
  • Ongoing learning and development opportunities
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